Configure E-mail Notifications for Any Activity

To configure e-mail notifications for any activity, do the procedure in this topic.

Video: Create an E-mail Notification for a Task

Examples

Screen



Prerequisites

Good to Know

  • Different types of tasks have different tabs and different settings.

How to Start

  1. On the Application Explorer screen, do one of these:
  2. In your process, add an activity or change an activity.
  3. On the E-mail Notifications screen, click Advanced Advanced icon > E-mail Notifications E-mail Notifications icon.
  4. On the E-mail Notifications screen, select your e-mail type.
    Note: Different types of tasks have different tabs and different settings. Your task may not show all of these.
    • Initiation - Sends a message when the task starts.
    • Reminder - Sends a reminder message for your task.
    • Reassignment - Sends a message when the task is Assigned to new participants.
    • Completion - Sends a message when a task is Completed.
    • Overdue - Sends a message when a task is Overdue.

Procedure

  1. On the E-mail Notifications screen, select an e-mail template from the list.
  2. (Optional) For an activity reminder e-mail, do this procedure to schedule the reminder:
    1. In Start at _ before task expires section, set the time until your activity expires.
    2. In Frequency section, set the frequency to send a reminder e-mail.
      Field Name Definition

      Frequency

      Function:
      Specifies the frequency to send a reminder email.
      To Open this Field:
      1. On the Email Notifications screen, click the Reminder tab.
      Accepted Values:
      • Once - Specifies to send the reminder email only one time.
      • Every - Specifies the frequency to send repeated reminder emails. You can specify a number of minutes, hours, days, or weeks, whether to use business time and whether to stop sending the reminders after the task expires, or after it is inactive for some other reason.
      Default Value:
      None
    3. To set a limit on your expiration to your hours of operation, select My Organization's Business Time.