Configure SMS Notifications for Human Tasks

To configure an SMS notification for a human task activity, do the procedure in this topic.

Figure: SMS Configuration screen

SMS Configuration screen

Prerequisites

How to Start

  1. On the Application Explorer screen, do one of these:
  2. In your process, add a human task activity, or change a human task activity.
  3. Click Advanced Advanced icon > SMS Notifications SMS Notifications icon
  4. On the SMS Configuration screen, select your SMS template type.

Procedure

  1. On the SMS Configuration screen, in the SMS Template list, select your SMS template.

    To create a new SMS template, click Add New SMS Template Add New SMS Template icon. For more information, refer to SMS Template Configuration screen.

  2. After you select or create the SMS template, the SMS Configuration screen shows these fields.
    Field Name Definition

    Message

    Function:
    Specifies the content of the message.
    Accepted Values:
    Read only.

    Complete the Assigned, Reassigned or Overdue task by responding the SMS message

    Function:
    If selected, completes a task using a response to the automated message.

    The message must come from the same message technology as the outgoing message. For example, the user must use SMS to respond to an SMS message.

    Accepted Values:
    Read only.

    Keyword

    Function:
    Shows an approval keyword which sets the Xpath node to True or False when a participant enters it in a message. This usually applies to approvals.
    Accepted Values:
    Read only.

    Xpath

    Function:
    Shows a schema element that stores the approval keyword specified by the approver.
    Accepted Values:
    Read only.