Load Balancing Task (eForms) activity
An activity that assigns a human task to the participant in a pool with the smallest number of tasks that are in Assigned or Overdue status.
Configure the Parallel Tasks (eForms) activity
To configure the Load Balancing Task (eForms) activity, do the procedure in this topic.
Video: Create Your First eForm
Examples
- (Example) Configure Dynamic Task Pool Activity and Load Balancing Activity
- Examples - Step-by-step use case examples, information about what types of examples are provided in the AgilePoint NX Product Documentation, and other resources where you can find more examples.
Good to Know
- In most text fields, you can use process data variables as an alternative to literal data values.
- Use a Standard Task activity only if you do not want the form to start the process. If you want your form to start the process, use the Start Task (eForms) activity or Start Task (External Forms) activity.
How to Start
- On the Application Explorer screen, do one of these:
- Do one of these:
- Add an activity:
- In the Process Builder, in the Activity Library, open the eForms tab.
- On the eForms tab, drag the Load Balancing Task (eForms) activity onto your process.
- Change an activity:
- In your process, double-click your activity.
- Add an activity:
Procedure
- On the eForm Configuration screen, do one of these
- Select the form that exists.
- Create a new task form.
- Click Add New Form.
- Complete the fields on the
Form Details screen.
For more information, refer to Create a Human Task with eForms.
- Click General Configuration .
- Complete the fields on the General Configuration screen.
- Click Participants
- Add or change participants for your task on the
Participants screen.
For more information, refer to Add Participants to a Human Task with eForms.
- (Optional) If you want to let a runtime app user submit the form with anonymous authentication, click Advanced > Anonymous Access .
For more information, refer to (Example) Use Anonymous Authentication in a Process-Based App.
- (Optional) When the task changes status, you can send notifications using e-mail, Yammer, Salesforce Chatter,
Skype for Business, or
SMS:
- To send an e-mail notification, click
Advanced >
E-mail Notifications .
For more information, refer to Configure E-mail Notifications for Any Activity.
- To send a notification with Yammer, click Advanced > Yammer Notifications .
For more information, refer to Configure Yammer Notifications for Human Tasks.
- To send a notification with Salesforce Chatter, click Advanced > Chatter Notifications .
For more information, refer to Configure Salesforce Chatter Notifications for Human Tasks.
- To send a notification with Skype for Business, click Advanced >
Skype for Business .
For more information, refer to Configure Skype for Business Notifications for Human Tasks.
- To send a notification with SMS, click Advanced >
SMS Notifications .
For more information, refer to Configure SMS Notifications for Human Tasks.
- To send an e-mail notification, click
Advanced >
E-mail Notifications .
Form Details screen
Configures a new human task form.
Fields
Field Name | Definition |
---|---|
Form Name |
|
Form Description |
|
Next |
|
General Configuration
Specifies the general information for the Load Balancing Task activity.
Fields
Field Name | Definition |
---|---|
Display Name |
|
Description |
|
Time to Complete |
|
Priority |
|
Participants
Specifies the people, groups, or roles assigned to a human task.
Fields
Field Name | Definition |
---|---|
Details |
|
Participant Type list |
|
Search |
|
The maximum number of participants to complete this task |
|
Assign task to the same participants each time activity runs |
|
Allow Task to be Released Back to Pool |
|