AgilePoint NX System Administrator

The AgilePoint NX system administrator is the primary custodian of AgilePoint Server installation and maintenance tasks. This user is required during installation, upgrades, managing server on a daily basis, assigning others permission to use the system, monitoring alerts, etc.

This function is usually fulfilled by a person from the customer's IT team who manages other servers in your environment. Once the installation is complete, a system administrator is required part time. AgilePoint Server typically does not need a full time administrator.

Good to Know

  • These administrator types have similar names, and they are easy to confuse:
    • The AgilePoint NX System Administrator is a person who is responsible for several administrator accounts and roles. In most cases, there is one primary AgilePoint NX System Administrator, but this is not a technical limitation.
    • A Tenant Administrator is a person who is resonsible for one AgilePoint Server tenant. In multi-tenant environments, each tenant can have its own administrator, but this is not a technical limitation.
    • The AgilePoint System Account is a set of credentials for managing AgilePoint Server. There can be only one AgilePoint System Account. In most cases, one human user is assigned these credentials.
    • The AgilePoint Service Account is a set of credentials AgilePoint Server uses to connect with other systems. There can be only one AgilePoint Service Account. Only the AgilePoint Server software uses these credentials, and they are not assigned to a human user. However, the AgilePoint NX System Administrator is usually responsible for maintaining these credentials.
    • The NX Portal Administrator is a master administrator role for the NX Portal. There can be only one NX Portal Administrator. In the NX Portal, this role is simply referred to as Administrator.

      The NX Portal Administrator is assigned on the Tenant Settings, so this can be easily confused with the Tenant Administrator. However, it is not a technical requirement that the Tenant Administrator and the NX Portal Administrator are the same person.

    • System administrator is a security role on the NX Portal. Any number of users can be assigned the system administrator role.

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