Tasks screen (Modern Work Center)

Shows a summary of tasks that are assigned to you in Modern Work Center.

Tasks screen

Lets you view and manage the tasks that are assigned to you in Modern Work Center.

You can also view and manage the tasks that are assigned to your team, department, or group.

Figure: Tasks screen

Tasks screen

Fields

Field NameDefinition

Search By

Function:
Specifies the creteria to search the tasks.
Accepted Values:
  • Task Name - Does a search of the tasks based on the task name.
  • Process Instance Name - Does a search of the tasks based on the process instance name.

    Enter all or part of a process instance name to search.

  • Process Model Name - Does a search of the tasks based on the process model name.
Default Value:
None
Limitations:

The partial value search in the Process Instance Name option is available in these releases:

View

Function:
Configures the tasks to show.
Accepted Values:
  • All Tasks - Shows all the tasks for all users in your tenant.

    The tasks that show in the All Tasks view depends upon various settings. It shows a combination of the tasks that show in the My Tasks, My Direct Team, My Direct Team and Sub, My Department, My Groups, and My Group Peers views. However, if you are a member of an Administrator role, the All Tasks view also shows the tasks for users that are not related to you in any other view.

  • My Tasks - Shows the tasks where you are a participant, either as an individual user, a group member, or a member of a role.
  • My Direct Team - Shows your tasks, and the tasks for any users for whom you are listed as the manager.

    Tasks show in the My Direct Team view because your name is specified in the Manager field on a user's profile in the Manage Center. For more information, refer to Edit Profile > Basic Information tab.

  • My Department - Shows your tasks and the tasks for all the users in your department.

    Tasks show in the My Department view because the value of the Department field in your user profile in the Manage Center is the same as the value of the Department field in another user's profile For more information, refer to Edit Profile > Basic Information tab.

  • My Team And Subteams - Shows tasks for you, the members of your direct team, and the members of their direct teams. This is typically used by higher level managers.

    Tasks show in the My Team And Sub view because either your name is specified in the Manager field on a user's profile, or you are the manager of the user's manager. You can change the value of the Manager field in the Manage Center. For more information, refer to Edit Profile > Basic Information tab.

  • My Group - Shows your tasks and the tasks for all members of all groups for which you are the group lead.

    Tasks show in My Groups because a user is a member of a group where your name specified in the Group Lead field. You can change the members of a group or change the group lead in Manage Center. For more information, refer to Edit Group > Basic Information tab.

  • My Group Peers - Shows your tasks and the tasks for all members of all groups for which you are a member.

    Tasks show in the My Group Peers view because you are a member of a group with another user. You can add users to groups in the Manage Center. For more information, refer to Add Group screen.

Default Value:
My Tasks

Group By

Function:
Specifies how to sort the tasks.
Accepted Values:
  • Status - Sorts the tasks based on the status.
  • Priority - Sorts the tasks based on the priority order.
  • Process - Sorts the tasks based on the processes.
Default Value:
Status

Grid View

Function:
Specifies whether to show the tasks in a grid view.
Accepted Values:
  • On - Shows the tasks in a grid view.
  • Off - Shows the tasks in a card view.
Default Value:
Off
Export CSV Export CSV icon
Function:
Downloads the contents of a tab to your local machine as a .csv file.
Limitations:

This field is available in these releases:

Filter Filter icon

Opens this Screen:
Filters screen
Function:
Specifies the types of tasks to show.
Limitations:

This field is available in these releases:

Save Custom View Custom View icon

Opens this Screen:
Save Custom View screen
Function:
Creates a custom view in Modern Work Center.
Limitations:

This field is available in these releases:

Priority

Function:
Specifies the importance of a task.
To Open this Field:
  1. In the task, click Edit Edit Process icon.
Accepted Values:
  • Normal - Specifies a normal priority task.
  • Low - Specifies a low priority task.
  • High - Specifies a high priority task.
Default Value:
None

Actions

Function:
Specifies an operation to perform on an assigned task.
Accepted Values:
Not all options are available for all users. Your settings and user permissions give your options.
  • View Process View Process icon - Opens the process in the Process Viewer.
  • Open Task Open Task icon - Opens the form or view for the selected task.
  • Reassign Task Reassign Task icon - You or any user from your tenant can reassign the task to a different user.
  • Take Assignment Take Assignment icon) - Assigns the task to you.

    This is applicable only when the task is assigned to a pool of users.

  • Take Assignment and Open Task Take Assignment and Open Task icon) - Assigns the task to you, and opens the task.
  • Cancel Process Cancel Process icon - Cancels the process.
  • Rework Task Rework icon - Starts a partial rework of a task that is Completed.
  • Task Details Task Details icon - Shows the details of the task.
  • Create Linked Work ItemCreate Linked Task icon - Creates a linked work item for other participants as necessary.
  • Cancel Task Cancel Task icon - Cancels the task.
  • Add To Watchlist Add To Watchlist icon - Adds the task to a watchlist.
  • Add To Planner Add To Planner icon - Adds the task to a planner.
  • eForm Report View eForms Report View icon - Shows an eForm you specify with the current data from the process instance.
Default Value:
None
Limitations:

The Take Assignment And Open option is available in these releases:

Summary Fields

Function:
Shows the list of summary fields that are configured for an app.

App designers can add a summary field on the Summary Fields screen in App Builder.

To Open this Field:
  1. On the task list, click Expand Expand icon.
Accepted Values:
Read only.
Limitations:

This field is available in these releases:

Status

Function:
Shows the status of the task.
Accepted Values:
Read only.

The status can be one of these:

  • New - Specifies a task that is New.
  • Assigned - Specifies a task that is Assigned.
  • Overdue - Specifies a task that is Overdue.

Task Name

Function:
Shows the name of the task.
Accepted Values:
Read only.

Process Instance Name

Function:
Shows the process instance name.
Accepted Values:
Read only.

Initiator

Function:
Shows the name of the user who started the process.
Accepted Values:
Read only.

Assigned

Function:
Shows the date or the number of days or hours the task was assigned to the participant.
Accepted Values:
Read only.

Overdue

Function:
Shows the date the task is due to be completed or the number of days or hours the task is not completed from the time it is configured to complete.
Accepted Values:
Read only.

Process Model

Function:
Shows the name of the process model.
To Open this Field:
  1. Turn on the Grid View field.
Accepted Values:
Read only.

Assigned Date

Function:
Shows the date and time the task was assigned to the participant.
To Open this Field:
  1. Turn on the Grid View field.
Accepted Values:
Read only.

Due Date

Function:
Shows the date and time the task is due to be completed.
To Open this Field:
  1. Turn on the Grid View field.
Accepted Values:
Read only.
Refresh Refresh icon
Function:
Shows a new view of the screen content, with new changes.

Quick View screen

Lets you open an eForm in the Quick View pane on the Tasks tab in Modern Work Center.

You can view or submit the eForm quickly on the same tab. It is not necessary to open the eForm on a new tab.

Figure: Quick View screen

Quick View screen

Prerequisites

Good to Know

  • By default, you can open up to 10 tabs in the Quick View pane. However, you can set a maximum number of tabs to open the form in the Quick View pane.

    For more information, refer to Work Center > Modern Work Center Settings tab.

Fields

Field NameDefinition

Open Task Open Task icon

Function:
Opens the form in a new tab.

Expand Expand icon

Function:
Expands the form at its maximum size.

Collapse Collapse icon

Function:
Restores the form size to the default view.
To Open this Field:
  1. Click Expand Expand icon.

Process Instance Name

Function:
Shows the process instance name.
To Open this Field:
  1. Click Expand Expand icon.
Accepted Values:
Read only.

Status

Function:
Shows the status of the task.
To Open this Field:
  1. Click Expand Expand icon.
Accepted Values:
Read only.

The status can be one of these:

  • New - Specifies a task that is New.
  • Assigned - Specifies a task that is Assigned.
  • Overdue - Specifies a task that is Overdue.

Priority

Function:
Specifies the importance of a task.
To Open this Field:
  1. Click Expand Expand icon.
  2. Click Edit Edit Process icon.
Accepted Values:
  • Normal - Specifies a normal priority task.
  • Low - Specifies a low priority task.
  • High - Specifies a high priority task.
Default Value:
None

Actions

Function:
Specifies an operation to perform on an assigned task.
To Open this Field:
  1. Click Expand Expand icon.
Accepted Values:
  • View Process View Process icon - Opens the process in the Process Viewer.
  • Reassign Task Reassign Task icon - You or any user from your tenant can reassign the task to a different user.
  • Cancel Process Cancel Process icon - Cancels the process.
  • Rework Task Rework icon - Starts a partial rework of a task that is Completed.
  • Task Details Task Details icon - Shows the details of the task.
  • Create Linked Work ItemCreate Linked Task icon - Creates a linked work item for other participants as necessary.
  • Add To Watchlist Add To Watchlist icon - Adds the task to a watchlist.
  • Add To Planner Add To Planner icon - Adds the task to a planner.
  • eForm Report View eForms Report View icon - Shows an eForm you specify with the current data from the process instance.
Default Value:
None

Overdue

Function:
Shows the date the task is due to be completed or the number of days or hours the task is not completed from the time it is configured to complete.
To Open this Field:
  1. Click Expand Expand icon.
Accepted Values:
Read only.

Initiator

Function:
Shows the name of the user who started the process.
To Open this Field:
  1. Click Expand Expand icon.
Accepted Values:
Read only.

Filters screen

Specifies the types of tasks to show.

Figure: Filters screen

Filters screen

Prerequisites

Fields

Field NameDefinition

Search By

Function:
Specifies the creteria to search the tasks.
Accepted Values:
  • App Name - Does a search of the tasks based on the app names.
  • Process Model Name - Does a search of the tasks based on the process model names.
  • Dates - Does a search of the tasks based on the date or in the range of dates.
Default Value:
App Name

App Name

Function:
Specifies the names of the apps to show on the Tasks tab in Modern Work Center.
To Open this Field:
  1. On the Filters screen, in the Search By field, select App Name.
Accepted Values:
One or more app names from the list.
Default Value:
None

Process Model Name

Function:
Specifies the names of the process models to show on the Tasks tab in Modern Work Center.
To Open this Field:
  1. On the Filters screen, in the Search By field, select one of these:
    • App Name
    • Process Model Name
Accepted Values:
One or more process model names from the list.
Default Value:
None

Process Instance Name

Function:
Specifies the names of the process instances to show on the Tasks tab in Modern Work Center.
To Open this Field:
  1. On the Filters screen, in the Search By field, select App Name.
Accepted Values:
One or more process instance names separated by commas (,).
Default Value:
None

Date Type

Function:
Specifies how to filter the tasks based on the date the tasks reach the configured statuses.
To Open this Field:
  1. On the Filters screen, in the Search By field, select Dates.
Accepted Values:
  • Overdue - Shows the tasks on the Tasks tab with a due date in the specified date range.
  • Assigned Date - Shows the tasks on the Tasks tab with a assigned date in the specified date range.
  • Created Date - Shows the tasks on the Tasks tab with a created date in the specified date range.
  • Completed Date - Shows the tasks on the Tasks tab with a completed date in the specified date range.
  • Cancelled Date - Shows the tasks on the Tasks tab with a cancelled date in the specified date range.
Default Value:
None

Date Range

Function:
Specifies the duration in days to filter the tasks to show on the Tasks tab in Modern Work Center.
To Open this Field:
  1. On the Filters screen, in the Search By field, select Dates.
  2. In the Date Type field, select the type of date.
Accepted Values:
  • Today - Shows the tasks for the present day in the Task tab.
  • Last 7 Days - Shows the tasks for the last 7 days in the Task tab.
  • Last 15 Days - Shows the tasks for the last 15 days in the Task tab.
  • Last 30 Days - Shows the tasks for the last 30 days in the Task tab.
  • In Last No of Days - Shows the tasks for the days specified in the Since Last No of Days field.
  • In Next No of Days - Shows the tasks for the days specified in the Next No of Days field.
  • Between - Shows the tasks between the specified start and end date.
Default Value:
None

Since Last No of Days

Function:
Specifies the duration in days to filter the tasks so that the Tasks tab shows the tasks that reached the associated status in the specified days.
To Open this Field:
  1. On the Filters screen, in the Search By field, select Dates.
  2. In the Date Type field, select the type of date.
  3. In the Date Range field, select In Last No of Days.
Accepted Values:
An integer.
Default Value:
1

Next No of Days

Function:
Specifies the duration in days to filter the tasks so that the Tasks tab shows the tasks that reach the Overdue status in the next specified days.
To Open this Field:
  1. On the Filters screen, in the Search By field, select Dates.
  2. In the Date Type field, select Overdue.
  3. In the Date Range field, select In Next No of Days.
Accepted Values:
An integer.
Default Value:
1

From

Function:
Specifies the start date to search the tasks in the range of dates to show on the Tasks tab in Modern Work Center.
To Open this Field:
  1. On the Filters screen, in the Search By field, select Dates.
  2. In the Date Type field, select the type of date.
  3. In the Date Range field, select Between.
Accepted Values:
A date from the calendar.
Default Value:
None

To

Function:
Specifies the end date to search the tasks in the range of dates to show on the Tasks tab in Modern Work Center.
To Open this Field:
  1. On the Filters screen, in the Search By field, select Dates.
  2. In the Date Type field, select the type of date.
  3. In the Date Range field, select Between.
Accepted Values:
A date from the calendar.
Default Value:
None

Summary Fields

Function:
Specifies the summary fields that are configured for the app to show on the Tasks tab in Modern Work Center.

App designers can add a summary field on the Summary Fields screen in App Builder.

To Open this Field:
  1. On the Filters screen, in the App Name field, select one app.
Accepted Values:
One or more summary fields from the list.
Default Value:
None
Limitations:

Statuses

Function:
Specifies the statuses to filter the tasks.
Accepted Values:
One or more statuses from the list.
Default Value:
Overdue, Assigned, New

Priority

Function:
Specifies the importance for the tasks to filter.
Accepted Values:
One or more priorities from the list.
Default Value:
High, Normal, Low

Sort By

Function:
Specifies how to sort the tasks.
Accepted Values:
  • Date Assigned - Sorts the tasks by assigned date.
  • Due Date - Sorts the tasks by due date.
Default Value:
None

Apply

Function:
Saves your changes on the Filters screen.

Cancel

Function:
Closes the Filters screen.

Clear

Function:
Deletes the values you selected on the Filters screen and sets the default values.

Save Custom View screen

Creates a custom view in Modern Work Center.

Figure: Save Custom View screen

Custom View screen

Prerequisites

Fields

Field NameDefinition

View Name

Function:
Specifies the name that shows for the custom view on the Views tab.
Accepted Values:
One line of text that can have spaces.
Default Value:
None

Show View For These Groups

Function:
Specifies a list of groups to whom to show the custom view on the Views tab.

This setting can also be used to limit access to the custom view that do not apply to the groups in Modern Work Center.

Accepted Values:
One or more group names from the list.
Default Value:
None

Show Filters In View

Function:
Specifies whether to show the Filters option on the custom view so that you can specify a condition to filter the tasks or processes show.
Accepted Values:
  • On - Shows the Filters option on the custom view to filter the tasks or processes.
  • Off - The user cannot filter the tasks or processes and hides the Filters option on the custom view.
Default Value:
On

Show View Only In Page Builder Widget

Function:
Specifies whether to show the custom view only on the Work Center (Modern) widget in Page Builder.
Accepted Values:
  • On - The custom view shows only in the Work Center (Modern) widget in Page Builder. It does not show in Modern Work Center.

    For more information, refer to Work Center (Modern) Widget screen.

  • Off - The custom view shows in both the Work Center (Modern) widget and Modern Work Center.
Default Value:
Off

Active

Function:
Specifies whether the custom view can be used on the Views tab in Modern Work Center and the Work Center (Modern) widget in Page Builder.
Accepted Values:
  • On - The custom view can be used in Modern Work Center and Page Builder.
  • Off - Hides the custom view in Modern Work Center and Page Builder, and it can not be used.
Default Value:
On

Save

Function:
Creates the custom view.