Load Balancing Task (External Forms) activity
An activity that assigns a human task to the participant with the smallest sum of assigned and overdue tasks.
Configure the Load Balancing Task (External Forms) activity
To configure the Load Balancing Task (External Forms) activity, do the procedure in this topic.
Good to Know
- In most text fields, you can use process data variables as an alternative to literal data values.
- Use a Standard Task activity only if you do not want the form to start the process. If you want your form to start the process, use the Start Task (eForms) activity or Start Task (External Forms) activity.
- Some information about third-party integrations is outside the scope of the AgilePoint NX Product Documentation, and it is the responsibility of the vendors who create and maintain these technologies to provide this information. This includes specific business uses cases and examples; explanations for third-party concepts; details about the data models and input and output data formats for third-party technologies; and various types of IDs, URL patterns, connection string formats, and other technical information that is specific to the third-party technologies. For more information, refer to Where Can I Find Information and Examples for Third-Party Integrations?
How to Start
- On the Application Explorer screen, do one of these:
- Do one of these:
- Add an activity:
- In the Process Builder, in the Activity Library, open the External Forms tab.
- On the External Forms tab, drag the Load Balancing Task (External Forms) activity onto your process.
- Change an activity:
- In your process, double-click your activity.
- Add an activity:
Procedure
- Complete the fields on the General Configuration screen.
- Click Participants .
- Add or change participants for your task on the
Participants screen.
For more information, refer to Add Participants to a Human Task with External Forms.
- Click User Defined Properties .
- Configure user defined properties on the User Defined Properties screen.
- Click Update Process Instance Variable .
- Set process data variables whose values you want to change a variable on the Update Process Instance Variable screen.
- (Optional) When the task changes status, you can send notifications using e-mail, Yammer, Salesforce Chatter,
Skype for Business, or
SMS:
- To send an e-mail notification, click
Advanced >
E-mail Notifications .
For more information, refer to Configure E-mail Notifications for Any Activity.
- To send a notification with Yammer, click Advanced > Yammer Notifications .
For more information, refer to Configure Yammer Notifications for Human Tasks.
- To send a notification with Salesforce Chatter, click Advanced > Chatter Notifications .
For more information, refer to Configure Salesforce Chatter Notifications for Human Tasks.
- To send a notification with Skype for Business, click Advanced >
Skype for Business .
For more information, refer to Configure Skype for Business Notifications for Human Tasks.
- To send a notification with SMS, click Advanced >
SMS Notifications .
For more information, refer to Configure SMS Notifications for Human Tasks.
- To send an e-mail notification, click
Advanced >
E-mail Notifications .
- (Optional) If you want to configure your task to show on a mobile device, click Advanced > Mobile View .
For more information, refer to Mobile View.
General Configuration
Specifies the basic settings for the Load Balancing Task activity.
Fields
Field Name | Definition |
---|---|
Display Name |
|
Description |
|
Time to Complete |
|
External form to be associated with this task |
|
Participants
Specifies the people, groups, or roles assigned to a human task.
Fields
Field Name | Definition |
---|---|
Details |
|
Participant Type list |
|
Search |
|
The maximum number of participants to complete this task |
|
Assign task to the same participants each time activity runs |
|
Allow Task to be Released Back to Pool |
|
User Defined Properties
Specifies ClientData process data variable values that are associated with a human task activity when a process runs. You can specify a set of variables as name/value pairs that are sent to your web forms. This is an alternative to sending data with URL parameters.
Fields
Field Name | Definition |
---|---|
Name |
|
Value |
|
Type |
|
Add |
|
Delete |
|
Update Process Instance Variable
Updates a value for a process data variable based on a specified type of event.
Fields
Field Name | Definition |
---|---|
Process Instance Variable |
|
Value |
|
When To Update |
|
Add |
|
Delete |
|