Create Linked Work Item screen (Classic Work Center)

Creates a linked work item for other participants in Classic Work Center.

Figure: Create Linked Work Item screen

Create Linked Work Item screen

Prerequisites

Good to Know

  • Once you create the linked work item, a duplicate task starts for the specified user.
  • This duplicate task does not need to complete for the process to move forward.
  • This topic applies to Classic Work Center. For Modern Work Center, refer to Create Linked Work Item screen (Modern).

How to Start

  1. Click Work Center.

    Click Work Center
  2. Click Inbox.

    Click Inbox
  3. Click the My Tasks tab.

    Click My Tasks tab
  4. On the My Tasks tab, click [Task Name] > Create Linked Work Item.

    Click Create Linked Work Item

Fields

Field NameDefinition

Select User

Function:
Specifies the participant to whom to assign the linked work item.
Accepted Values:
A user name from the list.
Default Value:
None

Time Unit

Function:
Specifies the unit of time for the task to expire.
Accepted Values:
  • Second
  • Minute
  • Hour
  • Day
  • Month
  • Year
Default Value:
Day

Duration

Function:
Specifies the number of time units to do the work in the set time.
Accepted Values:
An integer.
Default Value:
1
Example:
If you enter 2, the task expires in 2 seconds, days, hours, or minutes, as you specified in the Time Unit.

Business Time

Function:
Determines whether the time span represents actual time or business hours.
Accepted Values:
  • Deselected - The time span represents actual time. There is no effect for any business time configuration settings.
  • Selected - The time span represents business hours only. For example, 5 days of business time might be equivalent to 7 days of actual time. 8 hours of business time might be equivalent to 24 hours of actual time.
Default Value:
Deselected
Example:
The Business Time property is set to True, and business hours are configured as 9 a.m. to 5 p.m. A manual activity with a time span of 6 business hours is entered at 4 p.m. on Tuesday, then the task must be completed by 2 p.m. on Wednesday.

Create

Function:
Creates a linked work item.