User Statistics screen > Processes tab (Classic)

Shows a summary of processes that are assigned to the user, team, department, or group in Classic Work Center.

Figure: User Statistics - Processes tab

Processes screen

Video: Show Process and App Data

Prerequisites

Good to Know

How to Start

  1. Click Work Center.

    Click Work Center
  2. On the Work Center screen, click User Statistics.

    Click User Statistics
  3. Click the Processes tab.

    Click Processes tab

Fields

Field Name Definition

Process

Function:
Specifies the type of processes for which to see the user statistics.
Accepted Values:
  • I Started - Shows the statistics for the processes that for which you are the process initiator.
  • I've Worked - Shows the statistics for the processes that for which you are connected.

View

Function:
Configures the processes to show in the process list.
Accepted Values:
  • All Processes - Shows all the processes for all users in your tenant.

    The processes that show in the All Processes view depends upon various settings. It shows a combination of the processes that show in the My Processes, My Direct Team, My Direct Team and Sub, My Department, My Groups, and My Group Peers views. However, if you are assigned the Administrator role, the All Processes view also shows the processes for users that are not related to you in any other view.

  • My Processes - Shows the processes where you are a participant, either as an individual user, a group member, or a member of a role..
  • My Direct Team - Shows your processes, and the processes for any users for whom you are listed as the manager.

    Processes show in the My Direct Team view because your name is specified in the Manager field on a user's profile in the Manage Center. For more information, refer to Edit Profile > Basic Information tab.

  • My Department - Shows your processes and the processes for all the users in your department.

    Processes show in the My Department view because the value of the Department field in your user profile in the Manage Center is the same as the value of the Department field in another user's profile For more information, refer to Edit Profile > Basic Information tab.

  • My Team And Subteams - Shows processes for you, the members of your direct team, and the members of their direct teams. This is typically used by higher level managers.

    Processes show in the My Team And Sub view because either your name is specified in the Manager field on a user's profile, or you are the manager of the user's manager. You can change the value of the Manager field in the Manage Center. For more information, refer to Edit Profile > Basic Information tab.

  • My Group - Shows your processes and the processes for all members of all groups for which you are the group lead.

    Processes show in My Groups because a user is a member of a group where your name specified in the Group Lead field. You can change the members of a group or change the group lead in Manage Center. For more information, refer to Edit Group > Basic Information tab.

  • My Group Peers - Shows your processes and the processes for all members of all groups for which you are a member.

    Processes show in the My Group Peers view because you are a member of a group with another user. You can add users to groups in the Manage Center. For more information, refer to Add Group screen.

  • Apps I Own - Shows your processes, and the processes for any users for whom you are listed as the App Owners.

    On the Tenant Settings screen, set Enable App Permission Control to Yes to view this option.

    Processes show in the App I Own view because either your name is specified in the Assigned Members field on a Permission Settings screen, or you are the owner of the app. For more information, refer to:

Limitations:

The All Processes view is available in these releases:

Process Quick Status

Function:
Shows a summary of the status of processes in a graph.
Accepted Values:

Process Turnover Rate

Function:
Shows the rate of completion of the processes plotted in a graph of number of processes for the month and year selected.
Accepted Values:
  • Completed Date - Shows the dates the processes were Completed.
  • Assigned Date - Shows the dates the processes were Assigned.

Process Performance

Function:
Shows a summary of the status of process instances for the apps and processes in a graph.

You can specify which app or process to check the statistics for.

Accepted Values:

Edit Layout

Function:
Lets you configure the page layout for your tasks and processes.

Add Tab

Function:
Creates a new tab to configure your report.
To Open this Field:
  1. On the User Statistics screen, click Edit Layout.

Add Report Add Report icon

Opens this Screen:
Add Report screen (Classic)
Function of this Screen:
Shows a report on a custom tab on the User Statistics screen.

Delete Delete icon

Function:
Deletes the selected charts.
To Open this Field:
  1. On the User Statistics screen, click Edit Layout.

Hide Tab Hide Tab icon

Function:
Specifies that the selected tab does not show.
To Open this Field:
  1. On the User Statistics screen, click Edit Layout.

Add Add icon

Function:
Shows a chart for your tasks, processes, and reports.
To Open this Field:
  1. On the User Statistics screen, click Edit Layout.

Save

Function:
Saves your changes.
To Open this Field:
  1. On the User Statistics screen, click Edit Layout.

Reset

Function:
Deletes your changes.
To Open this Field:
  1. On the User Statistics screen, click Edit Layout.