Why Does an Error Occur when the SPSIntegration AgileConnector Synchronizes Data with SharePoint?

Symptoms

The AgileConnector logs show an error when the SPSIntegration AgileConnector synchronizes the data with SharePoint. The following error shows:

(HTTP status 401: Unauthorized)

Cause

This error occurs because the SharePoint impersonator account doesn't have privileges to retrieve the list items from target list.

Resolution

Complete the instructions in the topic Creating a SharePoint Impersonator User Account.

More Information

• Add the SharePoint Impersonator User Account to AgilePoint.
• Configuring the AgilePoint SharePoint Integration AgileConnector.
• SPSIntegration Extension.