Change User Password activity

An activity that changes the password for a Zendesk user.


Change User Password activity

Configure the Change User Password activity

To configure the Change User Password activity, do the procedure in this topic.

Prerequisites

Good to Know

How to Start

  1. Open Process Builder.

    For information about how to open this screen, refer to Process Builder.


    Open Process Builder
  2. In Process Builder, in the Activity Library, open the Zendesk tab.

    Open Zendesk tab
  3. On the Zendesk tab, drag the Change User Password activity onto your process.

    Drag Change User Password activity

General Configuration

Specifies the basic settings for the Change User Password activity.

Figure: General Configuration screen

General Configuration screen

Good to Know

  • Documentation for this screen is provided for completeness. The fields are mostly self-explanatory.

Fields

Field NameDefinition

Display Name

Function:
Specifies the activity name that shows in your process.
Accepted Values:
One line of text that can have spaces.
Default Value:
None
Accepts Process Data Variables:
No
Example:
This is a common configuration field that is used in many examples. Refer to:
  • Examples - Step-by-step use case examples, information about what types of examples are provided in the AgilePoint NX Product Documentation, and other resources where you can find more examples.

Description

Function:
Specifies an optional text description for your activity.
Accepted Values:
More than one line of text.
Default Value:
None
Accepts Process Data Variables:
No

Change User Password

Specifies the information about the user whose password to change in Zendesk.

Figure: Change User Password Configuration screen

Change User Password Configuration screen

Fields

Field NameDefinition

Zendesk

Function:
Specifies the access token that connects to your Zendesk service.
Accepted Values:
A list of access tokens configured for your environment.
Default Value:
None

Create Add Token icon

Opens this Screen:
Access Token for Zendesk
Function of this Screen:
Configure an access token to connect to Zendesk.

User ID

Function:
Specifies the user ID of the Zendesk user whose password to change.
Accepted Values:
A valid Zendesk user ID.
Default Value:
None
Accepts Process Data Variables:
Yes
Limitations:

Some information about third-party integrations is outside the scope of the AgilePoint NX Product Documentation. It is the responsibility of the vendors who create and maintain these technologies to provide this information. This includes specific business use cases and examples; explanations for third-party concepts; details about the data models and input and output data formats for third-party technologies; and various types of IDs, URL patterns, connection string formats, or other technical information that is specific to the third-party technologies. For more information, refer to Where Can I Find Information and Examples for Third-Party Integrations?

Old Password

Function:
Specifies the current password for the Zendesk user account.
Accepted Values:
A valid password.
Default Value:
None

New Password

Function:
Specifies the new password for the Zendesk user account.
Accepted Values:
A valid password.
Default Value:
None