Send Email (MS Dynamics 365) activity

An activity that sends an e-mail using a Microsoft Dynamics 365 e-mail template.

Configure the Send E-mail activity

To configure the Send E-mail activity for Microsoft Dynamics 365, do the procedure in this topic.

Examples

(Example) How to Get the Access Token Credentials from Microsoft Dynamics 365

Good to Know

To send an email notification, click Advanced > Email Notifications .
For more information, refer to Email Notifications screen (Process Activities).
In most text fields, you can use process data variables as an alternative to literal data values.
You can configure whether this activity waits for other activities before it runs.
For more information, refer to How Do I Configure an Activity to Wait for Other Incoming Activities?
This section shows the configuration settings on the configuration screens for this activity. Other configuration settings apply to system activities. For more information, refer to:
Some information about third-party integrations is outside the scope of the AgilePoint NX Product Documentation. It is the responsibility of the vendors who create and maintain these technologies to provide this information. This includes specific business use cases and examples; explanations for third-party concepts; details about the data models and input and output data formats for third-party technologies; and various types of IDs, URL patterns, connection string formats, or other technical information that is specific to the third-party technologies. For more information, refer to Where Can I Find Information and Examples for Third-Party Integrations?

How to Start

Open Process Builder.
For information about how to open this screen, refer to Process Builder.
In Process Builder, in the Activity Library, open the MS Dynamics 365 tab.
On the MS Dynamics 365 tab, drag the Send Email activity onto your process.

General Configuration

Specifies the basic settings for the Send E-mail activity.

Fields

Field Name	Definition
Display Name	Description: Specifies the activity name that shows in your process. Allowed Values: One line of text (a string). Accepted: Letters Numbers Spaces Default Value: None Accepts Variables: No Example: This is a common configuration field that is used in many examples. Refer to: Examples - Step-by-step use case examples, information about what types of examples are provided in the AgilePoint NX Product Documentation, and other resources where you can find more examples.
Description	Description: Specifies an optional text description for your activity. Allowed Values: More than one line of text. Default Value: None Accepts Variables: No
Connection Timeout (Seconds)	Description: Specifies the number of seconds permitted to complete an action before the connection stops. Allowed Values: An integer. Represents A number of seconds Default Value: 600 Accepts Variables: No

Send Email Configuration

Sets the e-mail template to send an e-mail with Microsoft Dynamics 365.

Fields

Field Name	Definition
MS Dynamics 365	Description: Specifies the access token that connects to your Microsoft Dynamics 365 application. Allowed Values: A list of access tokens configured for your environment. Default Value: None Example: Refer to: (Example) How to Get the Access Token Credentials from Microsoft Dynamics 365
Create	Opens this Screen: Access Token for Microsoft Dynamics 365 Function of this Screen: Configure an access token to connect to Microsoft Dynamics 365. Example: Refer to: (Example) How to Get the Access Token Credentials from Microsoft Dynamics 365
Entity Name	Description: Specifies the name for your entity. Allowed Values: One line of text (a string). Accepted: Letters Numbers Spaces Default Value: None When you select the Microsoft Dynamics 365 access token, the name of the entity shows in the Entity Name field. Accepts Variables: No
Available Template	Description: Specifies the email template to use. Allowed Values: An email template name from the list. Default Value: None. When you select the entity name from Entity Name field, the name of the template shows in this field.
Template ID	Description: Specifies your e-mail template ID. Allowed Values: The ID for your e-mail template. Default Value: None. When you select the name of the template from Available Template field, the correct ID shows in this field. Accepts Variables: Yes Limitations: Some information about third-party integrations is outside the scope of the AgilePoint NX Product Documentation. It is the responsibility of the vendors who create and maintain these technologies to provide this information. This includes specific business use cases and examples; explanations for third-party concepts; details about the data models and input and output data formats for third-party technologies; and various types of IDs, URL patterns, connection string formats, or other technical information that is specific to the third-party technologies. For more information, refer to Where Can I Find Information and Examples for Third-Party Integrations?
From (User)	Description: Specifies a Microsoft Dynamics 365 user ID for the user from whom an e-mail is sent. If you keep this field empty, the activity gets the credentials from the specified access token in the MS Dynamics 365 field. Allowed Values: A Microsoft Dynamics 365 user ID. A process data variable that stores a Dynamics 365 user ID. You can use App Data screen to specify a process data variable. Default Value: None Accepts Variables: Yes Limitations: Some information about third-party integrations is outside the scope of the AgilePoint NX Product Documentation. It is the responsibility of the vendors who create and maintain these technologies to provide this information. This includes specific business use cases and examples; explanations for third-party concepts; details about the data models and input and output data formats for third-party technologies; and various types of IDs, URL patterns, connection string formats, or other technical information that is specific to the third-party technologies. For more information, refer to Where Can I Find Information and Examples for Third-Party Integrations?
To	Description: Specifies a Microsoft Dynamics 365 user ID for the user to whom to send an e-mail. Allowed Values: A Microsoft Dynamics 365 user ID. A process data variable that stores a Dynamics 365 user ID. You can use App Data screen to specify a process data variable. Default Value: None Accepts Variables: Yes Limitations: Some information about third-party integrations is outside the scope of the AgilePoint NX Product Documentation. It is the responsibility of the vendors who create and maintain these technologies to provide this information. This includes specific business use cases and examples; explanations for third-party concepts; details about the data models and input and output data formats for third-party technologies; and various types of IDs, URL patterns, connection string formats, or other technical information that is specific to the third-party technologies. For more information, refer to Where Can I Find Information and Examples for Third-Party Integrations?
Store New Email ID in This Variable	Description: Specifies the process data variable that contains the e-mail ID for the e-mail sent by this activity. Allowed Values: A process data variable that accepts an alphanumeric string with no spaces. Default Value: None Accepts Variables: Yes Limitations: Some information about third-party integrations is outside the scope of the AgilePoint NX Product Documentation. It is the responsibility of the vendors who create and maintain these technologies to provide this information. This includes specific business use cases and examples; explanations for third-party concepts; details about the data models and input and output data formats for third-party technologies; and various types of IDs, URL patterns, connection string formats, or other technical information that is specific to the third-party technologies. For more information, refer to Where Can I Find Information and Examples for Third-Party Integrations?