Request Rework for a Completed Task (Classic Work Center)

Prerequisites

• A task in Completed status.
• On the Work Center > Common Settings tab , set Default Work Center Version to Classic.

Good to Know

• When the procedure is complete, the task shows in the In Queue list for the participants listed in the User ID field on the Task Rework screen. Any of these users can take assignment for the task rework.

Classic Work Center (My Tasks)

1. Click Work Center.

   
   
   

2. Click Inbox.

   
   
   

3. Click the My Tasks tab.

   
   
   

4. On the My Tasks tab, click [Task Name] > Task Rework.

   
   
   

Classic Work Center (In Queue)

1. Click Work Center.

   
   
   

2. Click Inbox.

   
   
   

3. Click the In Queue tab.

   
   
   

4. On the In Queue tab, click [Task Name] > Task Rework.

   
   
   

1. On the Task Rework screen, select one or more completed tasks to rework.

   
   
   

2. In the Time Unit field, select the unit of time for the task to expire.

   
   
   

3. In the Duration field, enter the number of time units to do the work in the set time.

   
   
   

4. To represent the time span as business hours, select the Business Time field.

   
   
   

5. Click Ok.