Release a Task to the Participant Pool (Classic Work Center)

To release the assigned task for another user in the pool to take assignment in Classic Work Center, do the procedure in this topic.

Figure: Release To Pool

Release To Pool

Background and Setup

Prerequisites

Good to Know

  • When the procedure is complete, the task moves from your My Tasks tab to your In Queue tab.

How to Start

  1. Click Work Center.

    Click Work Center
  2. Click Inbox.

    Click Inbox
  3. Click the My Tasks tab.

    Click My Tasks tab

Procedure

  1. On the My Tasks tab, click [Task Name] > Release To Pool.

    Click Release To Pool
  2. On the Release To Pool screen, click Release To Pool.

    Click Release To Pool

    When the procedure is complete, the task moves from the My Tasks tab to the In Queue tab.


    Moves To In Queue Tab