Release a Task to the Participant Pool (Classic Work Center)
To release the assigned task for another user in the pool to take assignment in Classic Work Center, do the procedure in this topic.
Background and Setup
Prerequisites
- The task is assigned to a pool of users.
- On the Work Center > Common Settings tab , set Default Work Center Version to Classic.
Good to Know
- When the procedure is complete, the task moves from your My Tasks tab to your In Queue tab.
How to Start
- Click Work Center.
- Click Inbox.
- Click the My Tasks tab.
Procedure
- On the My Tasks tab, click [Task Name] > Release To Pool.
- On the Release To Pool screen, click Release To Pool.
When the procedure is complete, the task moves from the My Tasks tab to the In Queue tab.