Delete Attachment (ServiceNow) activity

An activity that deletes an attachment from a record in ServiceNow.


Delete Attachment activity

Configure the Delete Attachment activity

To configure the Delete Attachment activity, do the procedure in this topic.

Examples

Prerequisites

Good to Know

How to Start

  1. Open Process Builder.

    For information about how to open this screen, refer to Process Builder.


    Open Process Builder
  2. In Process Builder, in the Activity Library, open the ServiceNow tab.

    Open ServiceNow tab
  3. On the ServiceNow tab, drag the Delete Attachment activity onto your process.

    Drag Delete Attachment activity

General Configuration

Specifies the basic settings for the Delete Attachment activity.

Figure: General Configuration screen

General Configuration screen

Good to Know

  • Documentation for this screen is provided for completeness. The fields are mostly self-explanatory.

Fields

Field NameDefinition

Display Name

Function:
Specifies the activity name that shows in your process.
Accepted Values:
One line of text that can have spaces.
Default Value:
None
Accepts Process Data Variables:
No
Example:
This is a common configuration field that is used in many examples. Refer to:
  • Examples - Step-by-step use case examples, information about what types of examples are provided in the AgilePoint NX Product Documentation, and other resources where you can find more examples.

Description

Function:
Specifies an optional text description for your activity.
Accepted Values:
More than one line of text.
Default Value:
None
Accepts Process Data Variables:
No

Delete Attachment Configuration

Specifies the information about an attachment to delete from a record in ServiceNow.

Figure: Delete Attachment Configuration screen

Delete Attachment Configuration screen

Fields

Field NameDefinition

ServiceNow

Function:
Specifies the access token that connects to your ServiceNow service.
Accepted Values:
A list of access tokens configured for your environment.
Default Value:
None
Example:
Refer to:

Create Add Token icon

Opens this Screen:
Access Token for ServiceNow
Function of this Screen:
Configure an access token to connect to ServiceNow.
Example:
Refer to:

Attachment ID

Function:
Specifies the ID of the attachment to delete.

The attachment ID comes from ServiceNow.

Accepted Values:
An attachment ID from ServiceNow.
Default Value:
None
Accepts Process Data Variables:
Yes
Limitations:

Some information about third-party integrations is outside the scope of the AgilePoint NX Product Documentation. It is the responsibility of the vendors who create and maintain these technologies to provide this information. This includes specific business use cases and examples; explanations for third-party concepts; details about the data models and input and output data formats for third-party technologies; and various types of IDs, URL patterns, connection string formats, or other technical information that is specific to the third-party technologies. For more information, refer to Where Can I Find Information and Examples for Third-Party Integrations?