Chatter Notifications screen

Sends a Salesforce Chatter notification from a human task activity when an event occurs in a process.

Background and Setup

How to Start

  1. Open Process Builder.

    For information about how to open this screen, refer to Process Builder.


    Open Process Builder
  2. In Process Builder, in the Activity Library, drag any human task activity onto your process.

    Drag Any Human Task Activity
  3. Configure the human task activity.

    For more information, refer to:

  4. On the configuration screen, click Advanced > Chatter Notifications.

    Click Chatter Notifications

Chatter Configuration screen

Specifies the content and configuration for a Chatter template.

Figure: Chatter Configuration screen

Chatter Configuration screen

Prerequisites

Fields

Field NameDefinition

Assigned
Function:
Specifies the name of a Chatter template used to send a message when the task is Assigned.

Reassigned
Function:
Specifies the name of a Chatter template used to send a message when the task is Reassigned to new participants.

Completed
Function:
Specifies the name of a Chatter template used to send a message when a task is Completed.

Cancelled
Function:
Specifies the name of a Chatter template used to send a message when a task is Cancelled.

Overdue
Function:
Specifies the name of a Chatter template used to send a message when a task is Overdue.

Chatter Template
Function:
Specifies the Chatter template for the message.
Accepted Values:
A list of Chatter templates in the system.
Default Value:
  • None
  • A Chatter template, if one exists

Create Add New SMS Template icon
Opens this Screen:
Chatter Template Configuration screen
Function of this Screen:
Specifies the content of a Chatter template.

Edit Edit icon
Function:
Changes the content for the selected Chatter template.
To Open this Field:
  1. In the Chatter Template field, select a template.

Message
Function:
Specifies the content of the message.
Accepted Values:
More than one line of text.
Default Value:
None
Accepts Process Data Variables:
Yes

Attachment
Function:
Specifies the file you want to include in your message.
Accepted Values:
The full path and file name for the attachment you want to include.
  • This field supports a single attachment with maximum size of 5 MB.
  • The absolute path to the file must be on the AgilePoint Server machine or SharePoint server.
Default Value:
None
Accepts Process Data Variables:
Yes
Example:
  • C:\My Documents\sample1.doc
  • ${HomeDirectory}\sample2.doc

Post Message to
Function:
Specifies to whom to send the message.
Accepted Values:
Default Value:
Task Participants
Accepts Process Data Variables:
No

Chatter Template Configuration screen

Specifies the content of a Chatter template.

Figure: Chatter Template Configuration screen

Salesforce Chatter Template Configuration screen

Fields

Field NameDefinition

Chatter
Function:
Specifies the access token that connects to your Salesforce Chatter application.
Accepted Values:
A list of access tokens configured for your environment.
Default Value:
None

Create Add Token icon
Opens this Screen:
Access Token for Salesforce
Function of this Screen:
Configure an access token to connect to Salesforce.
Example:
Refer to:

Chatter Template Name
Function:
Specifies the name of your Chatter template.
Accepted Values:
One line of text that can have spaces.
Default Value:
None

Message
Function:
Specifies the content of the message.
Accepted Values:
More than one line of text.
Default Value:
None
Accepts Process Data Variables:
Yes

Attachment
Function:
Specifies the file you want to include in your message.
Accepted Values:
The full path and file name for the attachment you want to include.
  • This field supports a single attachment with maximum size of 5 MB.
  • The absolute path to the file must be on the AgilePoint Server machine or SharePoint server.
Default Value:
None
Accepts Process Data Variables:
Yes
Example:
  • C:\My Documents\sample1.doc
  • ${HomeDirectory}\sample2.doc

Post Message to
Function:
Specifies to whom to send the message.
Accepted Values:
Default Value:
Task Participants
Accepts Process Data Variables:
No