Update Contact activity

An activity that changes contact information in Microsoft Outlook.


Update Contact activity

Configure the Update Contact activity

To configure the Update Contact activity, do the procedure in this topic.

Good to Know

  • ​​To send an e-mail notification, click Advanced Advanced icon > E-mail Notifications E-mail Notifications icon.

    For more information, refer to Configure E-mail Notifications for Any Activity.

  • In most text fields, you can use process data variables as an alternative to literal data values.
  • You can configure whether this activity waits for other activities before it runs.

    For more information, refer to How Do I Configure an Activity to Wait for Other Incoming Activities?

  • Documentation for Integrations with Third-Party, External, or Open Source Technologies

    The highest priority for AgilePoint NX Product Documentation is accuracy. Whenever feasible, AgilePoint provides input details, business rules, or example values for third-party integrations. These can include any technology that is not native to AgilePoint NX, such as Salesforce, Active Directory, or REST. However this information is subject to change without notice to AgilePoint. Because we can not guarantee the accuracy of this information, the details provided for third-party product input values, as well as examples for third-party product integrations, are limited in the AgilePoint documentation. It is the responsibility of third-party vendors to provide documentation related to these aspects of their software and services.

    For examples of use case implementations or configuration field input values for third-party products, AgilePoint recommends these resources:

    • AgilePoint Community Forums - An AgilePoint-moderated, crowd-sourcing user forum where you can ask questions about specific techniques, the solutions to use cases, workarounds, or other topics that may not be covered in the Product Documentation.
    • Professional Services - If you can not find the information you need for your specific business problem, mentoring is available through AgilePoint Professional Services.
    • Personalized Training - AgilePoint can provide personalized training for your organization. To request personalized training, contact AgilePoint Sales.
    • Third-Party Vendor Documentation - Whenever feasible, AgilePoint provides links to third-party vendor documentation.

      This does not include technology standards or protocols, such as JavaScript, REST, or FTP. Resources for these technical standards are publicly available on the Internet.

How to Start

  1. On the Application Explorer screen, do one of these:
  2. Do one of these:
    • Add an activity:
      1. In the Process Builder, in the Activity Library, open the Exchange Server Exchange Server icon tab.
      2. On the Exchange Server Exchange Server icon tab, drag the Update Contact Update Contact icon activity onto your process.
    • Change an activity:
      1. In your process, double-click your activity.

General Configuration

Specifies the basic settings for the Update Contact activity.

Figure: General Configuration screen

General Configuration screen

Fields

Field Name Definition

Display Name

Function:
Specifies the activity name that shows in your process.
Accepted Values:
One line of text that can have spaces.
Default Value:
None
Accepts Process Data Variables:
No
Example:
Refer to:

Description

Function:
Specifies an optional text description for your activity.
Accepted Values:
More than one line of text.
Default Value:
None
Accepts Process Data Variables:
No

Update Contact Configuration

Specifies the configuration to change a contact.

Figure: Update Contact Configuration screen

Update Contact Configuration screen

Fields

Field Name Definition

Exchange Server

Function:
Specifies the access token that connects to your Exchange Server.
Accepted Values:
A list of access tokens configured for your environment.
Default Value:
None
Accepts Process Data Variables:
No

Add Token Add Token icon

Opens this Screen:
Access Token for Exchange Server
Function of this Screen:
Configure an access token to connect to Exchange Server.

Contact ID

Function:
Specifies the ID of the contact in Exchange Server.
Accepted Values:
A valid contact ID.
Default Value:
None
Accepts Process Data Variables:
Yes
Limitations:

The configuration details AgilePoint NX Product Documentation can provide for third-party integrations is limited. For more information, refer to the relevant section in Third-Party Vendor Documentation.

First Name

Function:
Specifies the first name of the user.
Accepted Values:
Default Value:
None
Accepts Process Data Variables:
Yes

Last Name

Function:
Specifies the last name of the user.
Accepted Values:
Default Value:
None
Accepts Process Data Variables:
Yes

E-mail ID

Function:
The user's e-mail address.
Accepted Values:
A valid e-mail address.
Default Value:
None
Accepts Process Data Variables:
Yes

E-mail Display Name

Function:
Specifies the name to show as an alternative to the e-mail address of the user.
Accepted Values:
Default Value:
None
Accepts Process Data Variables:
Yes

Mobile

Function:
Specifies the user's mobile number.
Accepted Values:
Default Value:
None
Accepts Process Data Variables:
Yes

Business Phone

Function:
Specifies the business phone number of the user.
Accepted Values:
Default Value:
None
Accepts Process Data Variables:
Yes

Company Name

Function:
Specifies the name of the user's organization.
Accepted Values:
Default Value:
None
Accepts Process Data Variables:
Yes

Department

Function:
Specifies the user's department.
Accepted Values:
One line of text that can have spaces.
Default Value:
None
Accepts Process Data Variables:
Yes