Send SMS

An activity that sends an SMS message to one or more Twilio users.


Send SMS activity

Configure the Send SMS activity

To configure the Send SMS activity, do the procedure in this topic.

Good to Know

How to Start

  1. On the Application Explorer screen, do one of these:
  2. Do one of these:
    • Add an activity:
      1. In the Process Builder, in the Activity Library, open the Twilio Twilio icon tab.
      2. On the Twilio Twilio icon tab, drag the Send SMS Send SMS icon activity onto your process.
    • Change an activity:
      1. In your process, double-click your activity.

General Configuration

Specifies the basic settings for the Send SMS activity.

Figure: General Configuration screen

General Configuration screen

Fields

Field Name Definition

Display Name

Function:
Specifies the activity name that shows in your process.
Accepted Values:
One line of text that can have spaces.
Default Value:
None
Accepts Process Data Variables:
No
Example:
This is a common configuration field that is used in many examples. Refer to:
  • Examples - Step-by-step use case examples, information about what types of examples are provided in the AgilePoint NX Product Documentation, and other resources where you can find more examples.

Description

Function:
Specifies an optional text description for your activity.
Accepted Values:
More than one line of text.
Default Value:
None
Accepts Process Data Variables:
No

Twilio Send SMS Configuration

Specifies the SMS message to send through Twilio.

Figure: Send SMS Configuration screen

Send SMS Configuration screen

Fields

Field Name Definition

Twilio

Function:
Specifies the access token that connects to your Twilio service.
Accepted Values:
A list of access tokens configured for your environment.
Default Value:
None

Add Token Add Token icon

Opens this Screen:
Access Token for Twilio
Function of this Screen:
Configure an access token to connect to Twilio.

To

Function:
Specifies the phone numbers of one or more users to whom to send the message.
Accepted Values:
  • The phone numbers of the users separated by semicolons (;) in this format:

    [country code][phone number with area code]

Default Value:
None
Accepts Process Data Variables:
Yes
Example:
  • 14155552671 - In this example, 1 is country code, 415 is the area code, and 5552671 is the phone number.
  • 912266601111 - In this example, 91 is country code 22 is area code, and 66601111 is the phone number.

User Name

Function:
Specifies the AgilePoint NX user names, separated by semicolons (;).
Accepted Values:
A valid AgilePoint user name in this format:

[domain name]\[user name]

Default Value:
None
Accepts Process Data Variables:
Yes
Example:
MYDOMAIN\JANEDOE

Message Body

Function:
Specifies the content of your SMS message.
Accepted Values:
More than one line of text.
Default Value:
None
Accepts Process Data Variables:
Yes

Map Response

Function:
Specifies the connection from the Twilio API response parameters to your schema.
To Open this Field:
  1. Click the Response tab.
Accepted Values:
Click the Schema Mapping Schema Mapping icon button to open the Schema Mapper.

Use this screen to connect the response to the data model for your process.

Default Value:
None
Limitations:

Some information about third-party integrations is outside the scope of the AgilePoint NX Product Documentation, and it is the responsibility of the vendors who create and maintain these technologies to provide this information. This includes specific business uses cases and examples; explanations for third-party concepts; details about the data models and input and output data formats for third-party technologies; and various types of IDs, URL patterns, connection string formats, and other technical information that is specific to the third-party technologies. For more information, refer to Where Can I Find Information and Examples for Third-Party Integrations?