Check WhatsApp Message Delivery Status activity

An activity that checks the status of the WhatsApp message sent through Twilio.


Check WhatsApp Message Delivery Status activity

Configure the Check WhatsApp Message Delivery Status activity

To configure the Check WhatsApp Message Delivery Status activity, do the procedure in this topic.

Prerequisites

Good to Know

How to Start

  1. On the Application Explorer screen, do one of these:
  2. Do one of these:
    • Add an activity:
      1. In the Process Builder, in the Activity Library, open the Twilio Twilio icon tab.
      2. On the Twilio Twilio icon tab, drag the Check WhatsApp Message Delivery Status Check WhatsApp Message Delivery Status icon activity onto your process.
    • Change an activity:
      1. In your process, double-click your activity.

General Configuration

Specifies the basic settings for the Check WhatsApp Message Delivery Status activity.

Figure: General Configuration screen

General Configuration screen

Fields

Field Name Definition

Display Name

Function:
Specifies the activity name that shows in your process.
Accepted Values:
One line of text that can have spaces.
Default Value:
None
Accepts Process Data Variables:
No
Example:
This is a common configuration field that is used in many examples. Refer to:
  • Examples - Step-by-step use case examples, information about what types of examples are provided in the AgilePoint NX Product Documentation, and other resources where you can find more examples.

Description

Function:
Specifies an optional text description for your activity.
Accepted Values:
More than one line of text.
Default Value:
None
Accepts Process Data Variables:
No

Check WhatsApp Message Delivery Status Configuration

Specifies the settings to check the status of the WhatsApp message sent through Twilio.

Figure: Check WhatsApp Message Delivery Status Configuration screen

Check WhatsApp Message Delivery Status Configuration screen

Fields

Field Name Definition

Twilio

Function:
Specifies the access token that connects to your Twilio service.
Accepted Values:
A list of access tokens configured for your environment.
Default Value:
None

Add Token Add Token icon

Opens this Screen:
Access Token for Twilio
Function of this Screen:
Configure an access token to connect to Twilio.

Message ID

Function:
Specifies the message ID or a process data variable that stores the message ID for which to check the message delivery status.
Accepted Values:
A message ID from the Twilio.
Default Value:
None
Accepts Process Data Variables:
Yes
Limitations:

Some information about third-party integrations is outside the scope of the AgilePoint NX Product Documentation, and it is the responsibility of the vendors who create and maintain these technologies to provide this information. This includes specific business uses cases and examples; explanations for third-party concepts; details about the data models and input and output data formats for third-party technologies; and various types of IDs, URL patterns, connection string formats, and other technical information that is specific to the third-party technologies. For more information, refer to Where Can I Find Information and Examples for Third-Party Integrations?

Store the Response Message Status in this variable

Function:
Specifies the process data variable that stores the status of the WhatsApp message sent through Twilio.
Accepted Values:
A process data variable that accepts a text string with no spaces.

These are the statuses:

  • Queued
  • Failed
  • Sent
  • Delivered
  • Undelivered
Default Value:
None
Accepts Process Data Variables:
Yes
Limitations:

Some information about third-party integrations is outside the scope of the AgilePoint NX Product Documentation, and it is the responsibility of the vendors who create and maintain these technologies to provide this information. This includes specific business uses cases and examples; explanations for third-party concepts; details about the data models and input and output data formats for third-party technologies; and various types of IDs, URL patterns, connection string formats, and other technical information that is specific to the third-party technologies. For more information, refer to Where Can I Find Information and Examples for Third-Party Integrations?