AgilePoint Server Configuration Corrupts netflow.cfg

Symptoms

After entering information into the AgilePoint Server Configuration with special characters or characters that violates the xml format of the netflow.cfg and click OK to complete the configuration. The configuration is failed and the AgilePoint Server stopped running. When trying to connect from AgilePoint Manage Center, this error shows:

Object reference not set to an instance of an object.

When trying to launch the AgilePoint Server Configuration to correct the error, the following error dialog is shown and Configuration cannot be launched:

An exception 'System.Xml.XmlException' has occurred in ServerConfiguration.exe.

Cause

The netflow.cfg file contains invalid XML data.

Resolution

  1. Open the netflow.cfg file in a text editor (e.g. notepad).
  2. Remove the invalid characters and save the file.
  3. The AgilePoint Server Configuration will be able to launch.