Install AgilePoint Server

To install AgilePoint Server for AgilePoint NX, do the procedure in this topic.

Prerequisites

  • Your system meets the minimum system requirements for this component.

    For more information, refer to System Requirements for AgilePoint Server.

  • You have completed all of the pre-installation instructions for this component.
  • Sign in to Windows using a user login that belongs to the local system's Administrators group.
    Note: On some versions of Windows, such as Windows Server 2012, you may need to also right-click the Setup.exe installation file, and click Run as Administrator.
  • Download the AgilePoint Installation Package for your solution to your primary SharePoint front-end web server.

Good to Know

  • The AgilePoint NX installation includes AgilePoint Server, AgilePoint NX Portal, AgilePoint NX Developer, and the Analytics Center, if it is licensed.
  • You can stop the installation during the setup and configuration. When the installation is started again, the location can not be changed, and the installation continues the setup and configuration from the place where you stopped.
  • The installer UI is optimized for system resolutions 1366x768 or 1920x1080 with 100% scaling. If you use other screen resolutions, the installer UI may not display correctly, which can cause installation errors.

How to Start

  1. On your AgilePoint Server machine, right-click the AgilePoint NX installer package, and click Run as Administrator.
  2. On the End User License Agreement screen, review the license agreement, and click Yes. I accept the terms in the license agreement.

    End User License Agreement For AgilePoint Software screen
  3. On the Extract files to directory field, click the Ellipses (...) button to select the folder where you want to extract the installation files.

    The default location for the installer is C:\AgilePoint. It is recommended that you decompress the installation package directly under you C:\ drive folder. The installation file path must be less than 50 characters.


    End User License Agreement For AgilePoint Software screen
  4. Click Extract.

    The installation files are extracted to the specified folder. When the extraction is complete, the Information screen shows.


    Information screen
  5. On the Information screen, click Open Extracted Folder.

    Information screen
  6. In your specified folder, right-click the AgilePoint NX PreSetup.exe file, and click Run as Administrator.

    PreSetup dot exe file
  7. On the Welcome Please Read Before You Begin screen, select all the items on this screen.

    You can click Complete the form to create your custom "Preparing for Installation" guide to complete a short form that will generate a document that tells you on which machines in your enviornment to install the AgilePoint NX components.


    Welcome Please Read Before You Begin screen
  8. Click Next.

Procedure

  1. On the AgilePoint NX v8.0 screen, click Install AgilePoint NX.

    AgilePoint NX screen

    The Welcome screen opens.


    Welcome To AgilePoint Installation screen
  2. Click Next.
  3. On the Prerequisites screen, select all the items on this screen.

    You can click the link for each item to get the documentation.


    Prerequisites screen
  4. Click Next.
  5. On the Select AgilePoint Installation Type screen, select your installation type.

    Select AgilePoint Installation Type screen
    Field NameDefinition

    Single AgilePoint Server

    This AgilePoint Server instance will not use Network Load Balancing (NLB).

    It is still possible to have multiple standalone instances of AgilePoint Server running as separate services in your environment. They simply cannot be load balanced in an NLB configuration.

    Network Load Balanced AgilePoint Server

    This AgilePoint Server instance uses NLB.

    If you select this option, the following applies:

    • You must complete the Virtual Host Name/IP Address field.
    • When you install AgilePoint Server, the AgilePoint Clustering Server Manager (CSM) component is installed in the background.

    Virtual Host Name/IP Address

    The virtual host name or IP address for your NLB server. This virtual host name must be declared in the hosts file for your NLB server machine.

    This is required for NLB environments only.

  6. Click Next.
  7. On the Verifying System Requirements screen:
    • If there are any errors, correct them. Once you have resolved the issue, click Recheck.

      Verifying System Requirements Error screen AgilePoint Server
      IssueResolution

      Supported Operating system is installed

      Install a supported operating system on this machine.

      For more information, refer to System Requirements for AgilePoint Server.

      IIS is available

      Install or start an IIS version that is supported by your operating system.

      IIS 6 Management Compatibility Role Service is active

      Activate Management Compatibility Role Service on IIS 6 or higher.

      For more information, refer to Verify the IIS 6 Management Compatibility Role Service.

      ASP.NET Server Role is installed

      Install ASP.NET Server Role on this machine. The correct version of the ASP.NET Server Role is different for different versions of Windows Server.

      For more information, refer to Verify the ASP.NET Server Role is Installed.

      Supported Version of .NET Framework is installed

      Install a supported version of .NET Framework on this machine.

      For more information, refer to System Requirements for AgilePoint Server.

      Current user has local administrator privileges

      Sign in to this machine as a user with administrator privileges.

      User Account Control (UAC) is turned off

      Turn user access control (UAC) off.

      For more information, refer to Turn Off User Account Control (UAC).

      Windows Identity Foundation is installed

      Install Windows Identity Foundation on this machine.

      For more information, refer to Windows Identity Foundation on the Microsoft Download Center.

      Windows Process Activation Service (WAS) is active

      Activate Windows Process Activation Service (WAS) on this machine.

      For more information, refer to Windows Process Activation Service is Active.

      World Wide Web Publishing Service (W3SVC) is active

      Activate World Wide Web Publishing Service (W3SVC) on this machine.

      For more information, refer to IIS World Wide Web Publishing Service is Active.

      Application Request Routing module is installed

      Install Application Request Routing module on this machine.

      For more information, refer to Verify Application Request Routing is Installed.

      IIS Static Content feature is enabled

      Turn on the Static Content feature for IIS on this machine.

      For more information, refer to Install Static Content in IIS.

      Logon as a Service permission is enabled

      Add the Log on as a Service permission to the account.

      For more information, refer to Add the Log on as a service Right to the AgilePoint Service Account.

      Supported version of Internet Explorer is installed

      Install a supported version of Internet Explorer on this machine.

      For more information, refer to System Requirements for AgilePoint Server.

    • If there are no errors, click Next.

      Verifying System Requirements screen AgilePoint Server
  8. On the AgilePoint NX Installation screen, complete these fields:

    AgilePoint Server Install Location screen
    Field NameDefinition

    Install location

    The folder where you want to install AgilePoint NX.

    Name

    Your first and last name.

    Organization

    The name of your organization, or company.

    License Key

    Your AgilePoint NX license key.

    For more information, refer to Obtain AgilePoint License Keys.

  9. Click Next.

    The AgilePoint NX installation starts.


    AgilePoint NX Installation Start screen
  10. After the installation completes, click Next.

    AgilePoint NX Installation Complete screen
  11. On the AgilePoint Server Configuration screen, enter the credentials for your AgilePoint Service Account.

    AgilePoint Server Configuration screen
    Field NameDefinition

    Does Domain use Active Directory?

    Function:
    Specifies whether the domain for your AgilePoint Service Account uses on premises Active Directory.

    If you want to integrate Active Directory with AgilePoint NX, this value must be Yes.

    Accepted Values:
    • Yes - AgilePoint NX ​is configured to integrate with an existing AgilePoint Directory user store in your environment, and AgilePoint NX will use this Active Directory as the primary source for AgilePoint users. Do not select Yes unless you are certain that you have a specific AgilePoint Directory user store you want to integrate, and you have the authentication credentials for the Active Directory service account.
    • No - AgilePoint NX is not configured to use Active Directory as its primary user store. AgilePoint NX will provide the primary source for AgilePoint users.
    Default Value:
    None

    Domain Name

    Function:
    The authentication domain for the AgilePoint Service Account.
    Accepted Values:
    An alphanumeric string with no spaces that represents an authentication domain in your environment.

    User Name

    Function:
    Specifies the user name for your AgilePoint Service Account. This account serves as your AgilePoint Service Account, your AgilePoint System Account, and the account that AgilePoint uses to communicate with SharePoint, called the SharePoint impersonator.

    This account must be set up before entering the account information here. The AgilePoint installer cannot create this account for you.

    For more information, refer to Administrator Types and Permission Groups.

    Accepted Values:
    A user name for an account with the required privileges detailed in Set Up the AgilePoint Service Account.

    Password

    Function:
    The password for the AgilePoint Service Account.
    Accepted Values:
    An alphanumeric string that represents a password.
  12. To make sure the user credentials are valid, click Test.

    AgilePoint Server Configuration screen

    If the user credentials are valid, this screen opens. On this screen, click OK.


    AgilePoint Server Authentication Successful Message screen
  13. Click Next.
  14. In the Port Information section, you can change the port numbers AgilePoint Server uses to communicate using various protocols. The default port numbers are verified as available for your system.
    Note: Once the installation is complete, you will need to create a firewall rule to allow AgilePoint Server to open these ports.

    AgilePoint Server Configuration Port Information screen
    Field NameDefinition

    WSHttp Port

    Function:
    A free, unique port AgilePoint Server instance can use for WSHttp binding.

    This field is required.

    Accepted Values:
    A port number on your machine for WSHttp binding.

    The port number must be unique (not used for any other purpose) and higher than 10000.

    Default Value:
    13487

    TCP Port

    Function:
    A free, unique port AgilePoint Server instance can use for TCP binding.

    This field is required.

    Accepted Values:
    A port number on your machine for TCP binding.

    The port number must be unique (not used for any other purpose) and higher than 10000.

    Default Value:
    13488

    BasicHttp Port

    Function:
    A free, unique port AgilePoint Server instance can use for BasicHttp binding.

    This field is required.

    Accepted Values:
    A port number on your machine for BasicHttp binding.

    The port number must be unique (not used for any other purpose) and higher than 10000.

    Default Value:
    13489

    REST Port

    Function:
    A free, unique port AgilePoint Server instance can use for REST API calls.
    Accepted Values:
    A port number on your machine for REST API calls.
    Default Value:
    13490

    Portal Port

    Function:
    A free, unique port AgilePoint Server instance can use for AgilePoint NX Portal.

    This field is required.

    Accepted Values:
    A port number on your machine for AgilePoint NX Portal.
    Default Value:
    13491

    AgilePoint Analytics Port

    Function:
    A free, unique port AgilePoint Server instance can use for Analytics Center.

    This field is required.

    Accepted Values:
    A port number on your machine for Analytics Center.
    Default Value:
    13492
  15. Click Next.
  16. On the Notification Emails screen, enter this information for your SMTP email server.

    AgilePoint Server Configuration Notification E-mail screen
    Field NameDefinition

    SMTP Server

    Function:
    The URL for your SMTP email server.
    Accepted Values:
    One line of text (a string) in URL format.
    Default Value:
    None

    System User Email

    Function:
    Specifies the email address for the AgilePoint System Account.

    This email address receives technical notifications from the AgilePoint NX system, such as important system errors.

    Accepted Values:
    One line of text (a string) in email address format.
    Default Value:
    None
  17. Click Next.
  18. On the Database Authentication tab, enter the connection information for your AgilePoint Server workflow database.

    For more information, refer to Create Databases for AgilePoint.


    AgilePoint Server Configuration Database Authentication screen
    Field NameDefinition

    Database Type

    Function:
    Specifies the database technology to store your data.
    Accepted Values:
    • Microsoft SQL Server
    Default Value:
    Microsoft SQL Server

    User Name

    Function:
    The user name for the account AgilePoint Server uses to connect to the database.
    Accepted Values:
    An alphanumeric string that contains a user name for the database.
    Default Value:
    sa

    Windows Authentication

    Function:
    Specifies whether the database connection uses Windows authentication.
    Accepted Values:
    • Selected - The database connection uses Windows Authentication, and the machine's authenticated user connects to the database server.

      If this option is selected, the User and Password fields are not required.

    • Deselected - The database connection does not use Windows authentication.

    Password

    Function:
    The password for the authentication account.
    Accepted Values:
    An alphanumeric string that represents a password.
    Default Value:
    None

    Database Server

    Function:
    Specifies the server name and domain for the AgilePoint database.
    Accepted Values:
    An alphanumeric string with no spaces that represents a database server name.
    Default Value:
    localhost
    Example:
    • mydatabase
    • mydatabase/WorkflowFolder
  19. Once you enter the database server name in Database Server field, click Connect to authenticate the database user account and populate the names of the databases on your database server.

    AgilePoint Server Configuration Database Server field
  20. On the Select Database tab, enter the following information for your AgilePoint Server Workflow database.

    This database holds the application data for AgilePoint. It is the main AgilePoint database.

    For more information, refer to Create Databases for AgilePoint.


    AgilePoint Server Configuration Database screen
    Field NameDefinition

    Use Existing Database

    Function:
    Specifies the name of an existing database you want to use for AgilePoint Server workflow.

    Click Connect to populate the list.

    Accepted Values:
    A database name from the list.

    Create New Database

    Function:
    Specifies the name of a new database you want to create as your AgilePoint workflow database.

    This option is only available if your database is installed on the same machine where you are installing this component.

    Accepted Values:
    One line of text (a string) with no spaces.
  21. Click Next.
  22. On the Database Authentication tab, enter the connection information for your AgilePoint portal database.

    For more information, refer to Create Databases for AgilePoint.


    AgilePoint Portal Configuration Database screen
    Field NameDefinition

    Database Type

    Function:
    Specifies the database technology to store your data.
    Accepted Values:
    • Microsoft SQL Server
    Default Value:
    Microsoft SQL Server

    User Name

    Function:
    The user name for the account AgilePoint Server uses to connect to the database.
    Accepted Values:
    An alphanumeric string that contains a user name for the database.
    Default Value:
    sa

    Windows Authentication

    Function:
    Specifies whether the database connection uses Windows authentication.
    Accepted Values:
    • Selected - The database connection uses Windows Authentication, and the machine's authenticated user connects to the database server.

      If this option is selected, the User and Password fields are not required.

    • Deselected - The database connection does not use Windows authentication.

    Password

    Function:
    The password for the authentication account.
    Accepted Values:
    An alphanumeric string that represents a password.
    Default Value:
    None

    Database Server

    Function:
    Specifies the server name and domain for the AgilePoint database.
    Accepted Values:
    An alphanumeric string with no spaces that represents a database server name.
    Default Value:
    localhost
    Example:
    • mydatabase
    • mydatabase/WorkflowFolder
  23. Once you enter the database server name in Database Server field, click Connect to authenticate the database user account and populate the names of the databases on your database server.

    AgilePoint Portal Configuration Database Server field
  24. On the Master Database tab, enter the following information for your AgilePoint master database.

    The master database contains the information about the tenants that are available in the environment. It is used in overall governance of the portal where it gives a connection string and validation that determines whether calls coming to the tenant database are coming from a valid tenant. The master database does not store any tenant data, other than the connection string and authorization credentials.

    For more information, refer to Create Databases for AgilePoint.


    AgilePoint Portal Configuration Master Database tab
    Field NameDefinition

    Use Existing Database

    Function:
    Specifies the name of an existing database you want to use for AgilePoint Server workflow.

    Click Connect to populate the list.

    Accepted Values:
    A database name from the list.

    Create New Database

    Function:
    Specifies the name of a new database you want to create as your AgilePoint workflow database.

    This option is only available if your database is installed on the same machine where you are installing this component.

    Accepted Values:
    One line of text (a string) with no spaces.
  25. Click the Tenant Database tab.

    AgilePoint Portal Configuration Tenant Database tab
  26. On the Tenant Database tab, enter the following information for your AgilePoint master database.

    This database holds the non-workflow data for an AgilePoint portal tenant.


    AgilePoint Portal Configuration Tenant Database tab
    Field NameDefinition

    Use Existing Database

    Function:
    Specifies the name of an existing database you want to use for AgilePoint Server workflow.

    Click Connect to populate the list.

    Accepted Values:
    A database name from the list.

    Create New Database

    Function:
    Specifies the name of a new database you want to create as your AgilePoint workflow database.

    This option is only available if your database is installed on the same machine where you are installing this component.

    Accepted Values:
    One line of text (a string) with no spaces.
  27. Click Next.
  28. On the Data Entities Configuration screen, in the Database Authentication section, enter the connection information for your AgilePoint Data Entities database.

    For more information, refer to Create Databases for AgilePoint.


    Data Entities Configuration Database Authentication screen
    Field NameDefinition

    Database Type

    Function:
    Specifies the database technology to store your data.
    Accepted Values:
    • Microsoft SQL Server
    Default Value:
    Microsoft SQL Server

    User Name

    Function:
    The user name for the account AgilePoint Server uses to connect to the database.
    Accepted Values:
    An alphanumeric string that contains a user name for the database.
    Default Value:
    sa

    Windows Authentication

    Function:
    Specifies whether the database connection uses Windows authentication.
    Accepted Values:
    • Selected - The database connection uses Windows Authentication, and the machine's authenticated user connects to the database server.

      If this option is selected, the User and Password fields are not required.

    • Deselected - The database connection does not use Windows authentication.

    Password

    Function:
    The password for the authentication account.
    Accepted Values:
    An alphanumeric string that represents a password.
    Default Value:
    None

    Database Server

    Function:
    Specifies the server name and domain for the AgilePoint database.
    Accepted Values:
    An alphanumeric string with no spaces that represents a database server name.
    Default Value:
    localhost
    Example:
    • mydatabase
    • mydatabase/WorkflowFolder
  29. Once you enter the database server name in Database Server field, click Connect to authenticate the database user account and populate the names of the databases on your database server.

    Data Entities Configuration Database Server field
  30. On the Select Database tab, enter the following information for your AgilePoint Data Entities database.

    This database holds the data for the Data Entities component.

    For more information, refer to Create Databases for AgilePoint.


    Data Entities Configuration Database screen
    Field NameDefinition

    Use Existing Database

    Function:
    Specifies the name of an existing database you want to use for AgilePoint Data Entities.

    Click Connect to populate the list.

    Accepted Values:
    A database name from the list.

    Create New Database

    Function:
    Specifies the name of a new database you want to create as your AgilePoint Data Entities database.

    This option is only available if your database is installed on the same machine where you are installing this component.

    Accepted Values:
    A valid database name.
  31. Click Next.
  32. On the Analytics Center Configuration screen, in the Database Authentication tab, enter the connection information for your reports database.

    Report Center Configuration Reports Database screen
    Field NameDefinition

    Database Type

    Function:
    Specifies the database technology to store your data.
    Accepted Values:
    • Microsoft SQL Server
    Default Value:
    Microsoft SQL Server

    User Name

    Function:
    The user name for the account AgilePoint Server uses to connect to the database.
    Accepted Values:
    An alphanumeric string that contains a user name for the database.
    Default Value:
    sa

    Windows Authentication

    Function:
    Specifies whether the database connection uses Windows authentication.
    Accepted Values:
    • Selected - The database connection uses Windows Authentication, and the machine's authenticated user connects to the database server.

      If this option is selected, the User and Password fields are not required.

    • Deselected - The database connection does not use Windows authentication.

    Password

    Function:
    The password for the authentication account.
    Accepted Values:
    An alphanumeric string that represents a password.
    Default Value:
    None

    Database Server

    Function:
    Specifies the server name and domain for the AgilePoint database.
    Accepted Values:
    An alphanumeric string with no spaces that represents a database server name.
    Default Value:
    localhost
    Example:
    • mydatabase
    • mydatabase/WorkflowFolder
  33. On the Select Database tab, enter this information for your reports database.

    Report Center Configuration Reports Database screen
    Field NameDefinition

    Use Existing Database

    Function:
    Specifies the name of an existing database you want to use for AgilePoint Server workflow.

    Click Connect to populate the list.

    Accepted Values:
    A database name from the list.

    Create New Database

    Function:
    Specifies the name of a new database you want to create as your AgilePoint workflow database.

    This option is only available if your database is installed on the same machine where you are installing this component.

    Accepted Values:
    One line of text (a string) with no spaces.
  34. Click Next.

    The AgilePoint Server installation runs. If any error messages shows on the screen, you can use the log messages to troubleshoot the errors. If an error exists, contact AgilePoint Customer Support.


    Setting Up AgilePoint Server screen
  35. On the AgilePoint Server (Subscription) screen, to activate the component, click Next.

    AgilePoint Server Activation Wizard screen
  36. To generate the license key and complete the activation, click Activation Key.

    Activation Key screen
  37. Click Finish.

    AgilePoint Server Activation Wizard Completed screen
  38. On the Setting Up AgilePoint Server screen, click Next.

    Setting Up AgilePoint Server screen
  39. On the Manual Configuration Necessary screen, click Next.

    Manual Configuration Necessary screen
  40. On the Important Information screen, take note of the important information about your environment. You will need this information later.

    Important Information screen
  41. Click Finish.
  42. A text file appears with the summary information for your installation. Save this file where you can find it. You will need this information later, especially when you install SharePoint Integration.
Note: If the following message appears, run the Client Utility Tool from the AgilePoint installation program: "Failed to add Service model information in [path]\web.config. Please use SVCClient Utility tool to update it before using." For more information, refer to Run the Windows Service Client Utility Tool.