Why Must I Click the Submit Button Twice to Submit an eForm?

Symptoms

When a form user clicks the submit button for the first time to submit an eForm, the form does not submit, and the page load icon shows.

Cause

This issue occurs because a Telerik form control has an off focus event, and the cursor focus is on the form control. When you click the Submit button for the first time, the browser looks off focus event first, and then the button click event.

This issue only occurs for Telerik form controls, but the default behavior can not be changed.

Resolution

Do one of these:

• Remove the off focus event from the Telerik form control.
• Change the form so that it does not use Telerik form controls.