Source Repository Configuration (OneDrive For Business) - Create Ticket

Specifies the original, or source, location for your attachment files on OneDrive for Business in the Create Ticket activity.

Figure: Source Repository Configuration screen (OneDrive For Business)

Source Repository Configuration screen OneDrive For Business

Examples

Prerequisites

Good to Know

  • Some information about third-party integrations is outside the scope of the AgilePoint NX Product Documentation, and it is the responsibility of the vendors who create and maintain these technologies to provide this information. This includes specific business uses cases and examples; explanations for third-party concepts; details about the data models and input and output data formats for third-party technologies; and various types of IDs, URL patterns, connection string formats, and other technical information that is specific to the third-party technologies. For more information, refer to Where Can I Find Information and Examples for Third-Party Integrations?

How to Start

  1. On the Application Explorer screen, do one of these:
  2. Do one of these:
    • Add an activity:
      1. In the Process Builder, in the Activity Library, open the Zendesk Zendesk icon tab.
      2. On the Zendesk Zendesk icon tab, drag the Create Ticket Create Ticket icon activity onto your process.
    • Change an activity:
      1. In your process, double-click your activity.
  3. On the Source Repository screen, click OneDrive For Business OneDrive For Business icon.
  4. Click Source Detail Configuration Source Detail Configuration icon.

Fields

Field Name Definition

OneDrive For Business
Function:
Specifies the access token that connects to your OneDrive for Business service.
Accepted Values:
A list of access tokens configured for your environment.
Default Value:
None
Accepts Process Data Variables:
No
Example:
Refer to:

Add Token Add Token icon
Opens this Screen:
Access Token for OneDrive for Business
Function of this Screen:
Configure an access token to connect to OneDrive for Business.
Example:
Refer to:

Folder Path
Function:
Specifies the absolute path or ID of the folder.
Accepted Values:
  • Choose Folder Path - Specifies an absolute path for the folder.
  • Dynamic Folder Path - Specifies a folder ID or a process data variable that stores the ID of the folder.
Default Value:
Dynamic Folder Path
Example:
  • MyFolder1/Sample3.doc
  • C6BC5F5BBD6E1C0B

Recursive
Function:
Specifies if the activity's action — such as copy, upload, or delete — is recursive. In other words, it specifies if the activity does the action again in the subfolders of the target location
Accepted Values:
  • Deselected - The activity does the action only on the files in the specified source folder. There is no effect on files in subfolders.
  • Selected - The activity does the action on the files in the specified source folder, as well as the files in the subfolders.
Default Value:
Deselected