Why Do Report Center Export Options Not Display in Integrated Applications?

Symptoms

When accessing a Report Center with export options (for example, Export to PDF, Export to Excel, or Export to CSV), outside the Report Center application (for example, from SharePoint) the export options to not appear. However, the export options are displayed correctly in Report Center for the same report.

Note: The Report Center component (sometimes referred to as AgileReports) can only be used by customers who purchased this component before April 1, 2020. This version is no longer available for purchase, including by current and previous purchasers of AgilePoint NX or the Report Center component. In AgilePoint NX v8.0 and higher, Report Center has been replaced with the Analytics Center component.

Cause

The necessary session parameters are not set when an AgileReport with export options is accessed from outside the Report Center application.

Resolution

As a workaround, create a landing page called CustomPage.aspx where the necessary session parameters are set. Then redirect the request from CustomPage.aspx to rdPage.aspx. Please see below for a sample implementation.

  1. Place the attached file [Report Center installation folder]\CustomPage.aspx.
  2. Change the Report Center URL to the following format:

    http://[server]/[virtual directory]/CustomPage.aspx?ReportID=ahReport761

    Example: http://demo3:9000/AgileReports/CustomPage.aspx?ReportID=ahReport116

    This URL can be used from a web page (for example, SharePoint) to show the Report Center with export options

More Information

Download Files

CustomPage.zip