Tenant Administrator (person)

Tenant Administrator can refer to a setting in AgilePoint NX or a person who administers an AgilePoint NX tenant.

Tenant Administrator (Person) Permissions

A person who is assigned as a Tenant Administrator beyond the Tenant Administrator setting for the AgilePoint NX Portal is required only for multi-tenant installations. Each tenant can have a separate Tenant Administrator who is the primary custodian of tenant-specific maintenance tasks. This user is involved during tenant setup, managing the tenant on daily basis, assigning others permission to use the tenant, monitoring alerts for the tenant, and so on.

This function is usually fulfilled by someone from IT team who manages other servers in your environment. Once the installation is complete, the Tenant Administrator is required part-time. Tenant Administration tasks typically do not require a full-time Administrator.

This table shows the required permissions for the Tenant Administrator on the AgilePoint Server machine.

System	Permissions	Notes
AgilePoint Server service instances	Create an instance Delete an instance Configure AgilePoint Server Start or stop an instance	These privileges are for the AgilePoint System Administrator account. Do not confuse the Administrator role with the AgilePoint System Account. The Administrator role only has administrator access rights within the AgilePoint NX Portal. The AgilePoint System Account is a server-side administrator.
AgilePoint NX Portal tenants	provision a tenant Set the Tenant Administrator for a tenant.	These privileges are for the AgilePoint System Administrator account. Do not confuse the Administrator role with the AgilePoint System Account. The Administrator role only has administrator access rights within the AgilePoint NX Portal. The AgilePoint System Account is a server-side administrator.

Tenant Administrator (Setting) Permissions

The Tenant Administrator is a special setting that can only be assigned to one AgilePoint ID in an instance of AgilePoint NX Portal. In the NX Portal, this user is referred to as the Tenant Administrator.

By default, in AgilePoint NX OnDemand (public cloud) the Tenant Administrator is the user who submits the initial request for the tenant. In AgilePoint NX OnPremises or AgilePoint NX PrivateCloud, the AgilePoint NX System Administrator (AgilePoint System Account) assigns the Tenant Administrator when they provision the tenant.

Figure: Tenant Information tab (Settings)

Applies to Deployment Types

Permissions

System	Permissions	Notes
AgilePoint NX Portal tenant	Receives e-mail notifications if an update or an exception occurs on the tenant. Has all access rights for the Administrator role. Can change the access rights for the Administrator role.	An AgilePoint NX Portal instance can have only one Administrator of this type. Only the current Tenant Administrator can change the Tenant Administrator setting. For more information, refer to How Do I Change the Tenant Administrator?

How To Create or Change the Tenant Administrator

By default, in OnPremises or Private Cloud environments, the Tenant Administrator is assigned to the AgilePoint System Account when you install AgilePoint NX.
By default, in OnDemand (public cloud) environments, the Tenant Administrator is assigned to the first user added to an environment when you sign up for AgilePoint NX environment.
To change the Tenant Administrator, refer to How Do I Change the Credentials for AgilePoint Administrator Accounts?.

Administrators (role)

Administrators is the common system administrator role for the AgilePoint NX Portal. Any registered AgilePoint NX user can be assigned the Administrators role. There is no limit to the number of users who can be assigned the Administrators role. The Administrators role is subordinate to the Tenant Administrator. In addition to being master users for an AgilePoint NX Portal tenant, users with the Administrators role also serve as the Global Permissions Manager for apps created in App Builder.

Note: The Administrators role is different from the AgilePoint NX System Administrator. The AgilePoint NX System Administrator is one person, independent of any accounts or permissions. Administrators is a security role that can be assigned to any NX Portal user.

Applies to Deployment Types

Permissions

System	Permissions	Notes
AgilePoint NX Portal tenant	Manage settings on the AgilePoint NX Portal. Add, modify, and delete users, groups, and roles. Manage apps, packages, processes, eForms, shared variables, shared lists and other shared resources. Manage permission groups for App Builder, Data Entities, and Page Builder.	The Administrators role has full access rights for the AgilePoint NX Portal tenant, except the access rights reserved for the Tenant Administrator. Unlike Data Entities and Page Builder, App Builder does not have a Global Permission Manager permission group. By default, global permissions for apps are managed by users with the Administrators role. You can create new roles for managing global permissions in App Builder if you do not want those users to have full administrator access rights. You can have more than one AgilePoint NX account with the Administrators role. The default Administrators role is not the only type of administrator level role that you can create in AgilePoint NX. You can create custom administrator-level roles with different access rights. To assign a user the Administrators role, in Manage Center, edit the Administrators role, and add the user as a member.

How To Add the Administrators Role to a User or Group

By default, in OnPremises or Private Cloud environments, the Tenant Administrator is assigned the Administrators role when you install AgilePoint NX.
By default, in OnDemand environments, the Administrators role is assigned to the first user added to an environment when you sign up for AgilePoint NX environment.
To add the Administrators role to other users or groups, refer to Administrators.