Why Does a Process Fail to Show in Salesforce?

Symptoms

A process does not load data from Salesforce, and shows this error:

Failed to load data

Cause

You do not have the permissions necessary to access the data from Salesforce.

Resolution

  1. Add these scopes to the Selected OAuth Scopes in Salesforce:
    • Full access (full)
    • Perform requests on your behalf at any time (refresh_token, offline_access)

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