Request Rework for a Completed Task (Modern Work Center)
To start a rework of a task that is Completed in Modern Work Center, do the procedure in this topic.
Background and Setup
Prerequisites
- A task in Completed status.
- On the Work Center > Common Settings tab , set Default Work Center Version to Modern.
- AgilePoint NX OnDemand (public cloud), or AgilePoint NX Private Cloud or AgilePoint NX OnPremises v8.0 or higher.
How to Start
- Click Work Center.
- In the left pane, click Inbox > Tasks.
Procedure
- On the task list, click Ellipses (...) > Rework.
- On the Task Rework screen, select one or more Completed tasks to rework.
- In the Duration field, enter the number of time units to do the work in the set time.
- In the Time Units field, select the unit of time for the task to expire.
- To represent the time span as business hours, turn on the Business Hours field.
- Click Create.
The selected task is assigned to the participant who completed it while the process continues to move forward.