Request Rework for a Completed Task (Modern Work Center)

To start a rework of a task that is Completed in Modern Work Center, do the procedure in this topic.

Figure: Task Rework screen

Task Rework screen

Procedure

  1. On the task list, click Ellipses (...) > Rework.

    Click Rework
  2. On the Task Rework screen, select one or more Completed tasks to rework.

    Select User
  3. In the Duration field, enter the number of time units to do the work in the set time.

    Select Duration
  4. In the Time Units field, select the unit of time for the task to expire.

    Select Task Unit
  5. To represent the time span as business hours, turn on the Business Hours field.

    Select Business Time
  6. Click Create.

    The selected task is assigned to the participant who completed it while the process continues to move forward.


    Task Shows In Participant Tasklist