When a User is Disabled, How Can Their Tasks Be Accessed?
Symptoms
A user is disabled, and their tasks can no longer be accessed by other users.
Cause
When a user is disabled, the tasks remain in the user's task queue.
Resolution
This procedure must be performed by a user with the Administrators role:
- Enable the disabled user.
- In Modern Work Center, access the user's tasks and release them to the pool or reassign them to another user.
- Disable the user.