Troubleshooting AgilePoint Data Services Installation

To resolve issues you encounter during the preinstallation checks for AgilePoint Data Services, do the procedures in this topic.

Figure: Verifying System Requirements screen (Data Services)

Verifying System Requirements screen Data Services

Procedure

Issue Resolution

Supported Operating system is installed

Install a supported operating system on this machine.

For more information, refer to System Requirements for AgilePoint Server.

Current user has Administrative privileges

Sign in to this machine as a user with administrator privileges.

User Account Control (UAC) is turned off

Turn user access control (UAC) off.

For more information, refer to Turn Off User Account Control (UAC).

Supported Version of .NET Framework is installed

Install a supported version of .NET Framework on this machine.

For more information, refer to System Requirements for AgilePoint Server.