I Can Not Access AgilePoint NX from My Company's Network

Symptoms

  • After installing AgilePoint NX you can access AgilePoint from an Internet connection, such as a mobile device, but you cannot access it from an internal company network.

Cause

Your organization's firewall is blocking one or more ports for the AgilePoint NX system.

Resolution

  1. Create firewall rules to allow access to these AgilePoint NX components.
    Field Name Definition

    WSHttp Port

    Function:
    A free, unique port AgilePoint Server instance can use for WSHttp binding.

    This field is required.

    Accepted Values:
    A port number on your machine for WSHttp binding.

    The port number must be unique (not used for any other purpose) and higher than 10000.

    Default Value:
    13487

    TCP Port

    Function:
    A free, unique port AgilePoint Server instance can use for TCP binding.

    This field is required.

    Accepted Values:
    A port number on your machine for TCP binding.

    The port number must be unique (not used for any other purpose) and higher than 10000.

    Default Value:
    13488

    BasicHttp Port

    Function:
    A free, unique port AgilePoint Server instance can use for BasicHttp binding.

    This field is required.

    Accepted Values:
    A port number on your machine for BasicHttp binding.

    The port number must be unique (not used for any other purpose) and higher than 10000.

    Default Value:
    13489

    REST Port

    Function:
    A free, unique port AgilePoint Server instance can use for REST API calls.
    Accepted Values:
    A port number on your machine for REST API calls.
    Default Value:
    13490

    AgilePoint NX Portal

    Function:
    A free, unique port AgilePoint Server instance can use for connection of client (end user) web browsers to the AgilePoint NX Portal.
    Accepted Values:
    A port number on your machine for AgilePoint NX Portal.
    Default Value:
    13491

    Analytics Center

    Function:
    A free, unique port AgilePoint Server instance can use for connection to the Analytics Center component.
    Accepted Values:
    A port number on your machine for Analytics Center.

    This port requires access for all of your users who use reports through the AgilePoint NX Portal.

    Default Value:
    13492