DOCUMENTATION (v8.x)

Current Documentation (v9.0 or Higher) v6.x-v7.x Documentation

Where Are the AgilePoint NX OnPremises Logs?

This topic gives reference information for the log files for errors and events in AgilePoint NX OnPremises environments.

Prerequisites

AgilePoint NX OnPremises or AgilePoint NX Private Cloud
For information about log files in AgilePoint NX OnDemand, refer to How Can I Access Log Files in NX Portal?.

Details

The following table provides a list of AgilePoint logs and the locations where they are recorded.

Log Type	Location	Information in this Log	More Information
AgilePoint Server Logs	On the AgilePoint Server machine: (AgilePoint Server instance installation folder) C:\Program Files\AgilePoint\AgilePointServerInstance\log	Informational, warning, and/or error messages about the server and the workflow engine.	For Windows Service installations, navigate to the AgilePoint Server Manager > Location field to find the (AgilePoint Server installation folder) C:\Program Files\AgilePoint\AgilePoint Server. Turn On AgilePoint Server Debug Mode Logs for Active Directory Synchronization
AgileConnector Logs	On the AgilePoint Server machine: (AgilePoint Server installation folder) C:\Program Files\AgilePoint\AgilePoint Server\log\AgileConnector	Information about execution of activities in the SharePoint tab. Failures in the SPSIntegration AgileConnector are recorded under AgileConnector [(Info/Debug/Error)] logs.	Checking the AgilePoint SharePoint Integration Log Files
SAP AgileConnector Logs	On the AgilePoint Server machine: (AgilePoint Server installation folder) C:\Program Files\AgilePoint\AgilePoint Server\log\SAPAgileConnector	Information about execution of SAP activities in the SAPIntegration stencil. Failures of SAP activities are recorded under SAPAgileConnector [(Info/Debug/Error)] logs.	This is applicable to SAP Integration users only.
SPSIntegration Logs	On the primary SharePoint Server machine. You can find the log location using the AgilePoint Configuration List.	Errors that occur in connection to SharePoint from a process	Set the AgilePoint Configuration List for SharePoint Integration On Premises - On-premises SharePoint Set the AgilePoint Configuration List for Microsoft 365 Integration - SharePoint for Microsoft 365
Event Logs	Failures are written in the Event log files both in AgilePoint Server and SharePoint Server.	Information about particular events that occurred during the execution of the process instance.	Process Detail screen > Event Log tab
AgilePoint Clustering Server Manager Logs	On the AgilePoint Server machine: (AgilePoint Clustering Server Manager installation folder) C:\Program Files\AgilePoint\AgilePoint Clustering Server Manager\log		This is applicable to AgilePoint Clustering Server Manager (CSM or NLB) users only.
SPCSOMAgileConnector Logs	On the AgilePoint Server machine: (AgilePoint Server installation folder) C:\Program Files\AgilePoint\AgilePoint Server\log	Errors that occur in SharePoint activities.
ULS Logs	On the AgilePoint Server machine: [SharePoint server port number folder]\log	Issues that occur in the SharePoint environment. Error messages shown to the user with a Correlation ID.	SharePoint ULS Logs can be searched using the Correlation ID to get the detailed error messages.
Event Viewer	On the AgilePoint Server machine: Click Start menu > Search Box > Run > enter eventvwr > Applications and Services Logs > AgilePoint.
AgilePoint Portal Logs	On the AgilePoint Server machine: (AgilePoint Server installation folder) C:\Program Files\AgilePoint\AgilePoint Server\AgilePointPortal\App_Data\Logs	Auth_Log - Updated when an application starts, IIS restarts or when authentication mechanism is initialized. Orchard-error - Updated when any error occurs in AgilePoint NX Portal.
Android App Logs	Within the AgilePoint NX app for Android on the Android device.	Exceptions that occur in the Android app. Interactions with APIs.	For more information, refer to: Mobile QR Code Configuration screen. Settings screen.

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