Service Level Agreement (SLA)
This AgileShape enables you to track the time it takes to complete a range of elements in a process instance. Within a process template, you can set more than one timer using the same SLA AgileExtender shape.
Navigation
- In AgilePoint Envision, open a process template.
- Navigate to the Extender stencil.
- On the Extender stencil, drag the Service Level Agreement AgileShape, and drop it on the process template.
- To view the entire list of properties, in the Design Tasks pane, click Show Properties.
Properties for This AgileShape
| Field Name | Definition |
|---|---|
SLATimer |
|
Common AgilePart Properties
This AgilePart inherits the following common properties. For more information, see AgilePart - Common Setup. Note that only the relevant properties are available in AgilePoint Envision. Unneeded properties are hidden.
Name, (UID), Description, Debug, Audit Level, SessionMode, Wait All Incoming, AssemblyName, ClassName, Method, Optimizing, Activity Entry Message (Email), Task Completed Message (Email), ConfigureAttachments, Reference URL, ExceptionHandlerScope, SaveErrorMessageTo, SaveStatusTo, Configure Yammer Credentials, Retries, HandleException
BPMN Properties
Each AgileShape includes a set of BPMN properties. For more information, see Adding or Modifying BPMN Properties for an AgileShape.
