Messages and Notifications

You can send notifications from a manual activity (AgileWork) using email, Lync, Yammer, or SMS. You define message templates that can be reused for any activity within a process. For some types of messages, you can also allow replies that can interact with a process. This is most commonly used for approvals.

You can send multiple types of notifications for the same activity. For example, you might want to send messages to certain participants via Lync, and others via Yammer. You may want to send a task assignment to mobile devices via SMS, but send reminders via email.

This section provides information about setting up notifications and messages, creating message templates, and working with variables in messages and notifications.