Troubleshooting Upgrade Installer

To resolve issues you encounter during the preinstallation checks for upgrade installer, do the procedures in this topic.

Figure: Verifying System Requirements screen (Upgrade Installer)

Verifying System Requirements screen Upgrade Installer

Procedure

IssueResolution

PowerShell is installed

PowerShell is installed on your primary SharePoint machine.

Current user has local administrator privileges

Sign in to this machine as a user with administrator privileges.

Supported version of the .NET Framework is installed

Install a supported version of the .NET Framework on this machine.

For more information, refer to System Requirements for AgilePoint SharePoint Integration.

IIS 6 Management Compatibility Role Service is active

Activate Management Compatibility Role Service on IIS 6 or higher.

For more information, refer to Verify the IIS 6 Management Compatibility Role Service.