SSL Requirements for AgilePoint NX

To use secure (SSL) communication, AgilePoint NX requires an SSL or TLS certificate to be installed for each communication port used for AgilePoint Server on the AgilePoint Server machine.

AgilePoint NX supports any version of SSL or TLS, but limitations to the versions of SSL or TLS you can use in your environnment may apply based on software or systems outside of AgilePoint NX. The following are examples of restrictions that may apply to the SSL or TLS versions that could apply in your environment. However, the specifc rules depend on your specific configuration:

  • AgilePoint Server relies on the version of SSL or TLS that is configured for .NET on your AgilePoint Server machine. For example, by default, .NET 4.7.1 supports TLS 1.2 or higher.

    This configuration can be changed, but any downgrade in the supported version of SSL or TLS can result in security risks. For more information, see the documentation from Microsoft.

  • Outside services, such as Salesforce, may require certificates with higher levels (or specific levels) of SSL or TLS.

    You can test your certificate with several third-party, web-based services—for example, https://www.digicert.com/help/

  • If you want to connect to mobile apps that use iOS 9 or higher, your certificate must use Apple's App Transport Security standard.

    For more information, refer to NSAppTransportSecurity from Apple.

The security protocols supported by third-party technologies are subject to change are the responsibility for the associated vendors. These are subject to change without notice from AgilePoint.