View Server Log Files in NX Portal

To access the log files in NX Portal, do the procedure in this topic.

Figure: Logs screen

Logs screen

Prerequisites

Good to Know

How to Start

  1. Click Settings Settings icon.
  2. Click Log Files Log Files icon.

Procedure

  1. On the Logs screen, in the Server field, select the server from the list.
  2. In the Type list, select file you want.
    Log Type Information in this Log More Information

    Info

    Stores informational messages about the AgilePoint server that occur when a process instance runs.

    Error

    Records errors about the AgilePoint server that occur when a process instance runs.

    Debug

    Records all debug messages about the AgilePoint server that occur when a process instance runs.

    For the purpose of troubleshooting for a system activity, turn on the Debug activity property.

    Warning

    Records warning messages about the AgilePoint server that occur when a process instance runs.
  3. Complete these fields.
    Field Name Definition

    From
    Function:
    Specifies the start date to search the log files in the range of dates.
    Accepted Values:
    A valid date.
    Default Value:
    None

    To
    Function:
    Specifies the end date to search the log files in the range of dates.
    Accepted Values:
    A valid date.
    Default Value:
    None
  4. Click Search.
  5. Click Download Download icon to download the log file.
  6. In a text editor, open the log file to view the information.