Modifying a Hyperlink in an Email Template

Prerequisites

• In the existing email template, the URL uses the custom attribute.

Good to Know

• If you are using the custom attribute in your URL, and there is no protocol specified in the URL field, in certain cases the about: prefix is added when modify the email URL.

  As a best practice, AgilePoint recommends if you are using a custom attribute with no specified protocol, you follow this procedure each time you modify the URL.

Navigation

1. In AgilePoint Envision, open a process template.
2. In one of the following fields, click Add Mail Template. The specific fields that display vary, depending upon the AgileShape you are using:
   • Activity Entry Message (Email)
   • Reminder Message (Email)
   • Task Completed Message (Email)
   • Task Reassigned Message (Email)
3. On the Email Template Wizard, in the Name list, select your email template.
4. Select your URL, and click the Hyperlink button.

Instructions

1. On the Hyperlink window, modify the URL as required in the URL field.
2. Click OK.
3. On the Email Template Wizard window, Click OK.
4. In one of the following fields, click Add Mail Template. The specific fields that display vary, depending upon the AgileShape you are using:
   • Activity Entry Message (Email)
   • Reminder Message (Email)
   • Task Completed Message (Email)
   • Task Reassigned Message (Email)
5. On the Email Template Wizard, in the Name list, select your email template.
6. Select your URL, and click the Hyperlink button.
7. In the URL field, delete the prefix about:.
8. Click OK.