Document Repository for ServiceNow

Examples

• (External) ServiceNow Lookup and File Attachment for eForms
• Examples - Step-by-step use case examples, information about what types of examples are provided in the AgilePoint NX Product Documentation, and other resources where you can find more examples.

Prerequisites

• AgilePoint NX OnDemand (public cloud), AgilePoint NX PrivateCloud, or AgilePoint NX OnPremises v10.0 or higher.

Good to Know

• This screen may look different in different places. The UI varies for this screen depending upon how you open it. However, the fields for this screen are the same in all places.
• Some information about third-party integrations is outside the scope of the AgilePoint NX Product Documentation. It is the responsibility of the vendors who create and maintain these technologies to provide this information. This includes specific business use cases and examples; explanations for third-party concepts; details about the data models and input and output data formats for third-party technologies; and various types of IDs, URL patterns, connection string formats, or other technical information that is specific to the third-party technologies. For more information, refer to Where Can I Find Information and Examples for Third-Party Integrations?

Modern Add an App Experience

Create a document repository for an app in the Modern Add an App Experience.

1. In App Builder, in the Modern Add an App Experience, create an app.

   For more information, refer to Add an App

2. On the Anything else right now? screen, in the Document Repositories field, click Create.

   
   
   

3. On the Where do you keep the files for your app? screen, select ServiceNow.

   
   
   

4. Click Next.

App Builder

Create a document repository to use in any File Upload form control in a specified app.

1. Click App Builder.

   
   
   

2. On the App Builder Home screen, click All Apps.

   
   
   

3. On the All Apps screen, on an app, click Edit .

   
   
   

4. On the App Details screen, click Add New > Document Repository.

   
   
   

5. On the Where do you keep the files for your app? screen, select ServiceNow.

   
   
   

6. Click Next.

eForm Builder

Create a document repository for any File Upload form control in a specified app.

1. On the File Upload form control configuration screen, on the Configure tab, click Add Repository.

   For information about how to open this screen, refer to File Upload form control.

   
   
   

2. On the Choose Document Repository screen, select ServiceNow.

   
   
   

3. Click Next.

Process Builder (Activities)

Different document repository types can be created in context and used in process activities that use file storage:

• These activities on the ABBYY Vantage tab:
  • Get Results activity
  • Start Transaction activity
• These activities on the AgilePoint NX tab:
  • Export App activity
  • Import App activity
• These activities on the Amazon SageMaker tab:
  • Get Image Classification activity
  • Image Classification - Adapt Flow activity
  • Image Classification - Initiate Subprocess activity
  • Image Classification - Send Notification activity
• This activity on the Asana tab:
  • Upload Attachment activity
• These activities on the Data Entities tab:
  • Export Records activity
  • Import Records activity
• These activities on the Digital Signature tab:
  • Adobe Sign Create Agreement activity
  • Adobe Sign Download Agreement activity
  • DocuSign eSign Request activity
  • DocuSign eSign Document Download activity
  • Sertifi eSign Request activity
  • Sertifi eSign Document Download activity
• Any activity on the Document tab
• These activities on the Google AI tab:
  • Analyze Image activity
  • Speech To Text activity
  • Text To Speech activity
• These activities on the Jira Software tab:
  • Add Attachment activity
  • Create Issue activity
• These activities on the MS Cognitive Services tab:
  • Analyze Image activity
  • Face Recognition activity
  • Generate Thumbnail From Image activity
  • Read Handwritten Text From Image activity
  • Read Text in Image activity
• This activity on the NVIDIA NIM tab:
  • Create Image activity
• This activity on the OpenAI tab:
  • Create Image activity
• These activities on the Salesforce tab:
  • Add Attachment activity
  • Download Attachment activity
• This activity on the ServiceNow tab:
  • Add Attachment activity
• This activity on the Stripe tab:
  • Download Invoice activity
• This activity on the Twilio SendGrid tab:
  • Send Email activity
• These activities on the Zendesk tab:
  • Create Ticket activity
  • Create Ticket Comment activity
  • Create User activity
  • Update User activity