Setting Up Email Templates in Multiple Languages

To configure an email template in an alternate language, do the following.

Prerequisites

You must specify a language for each user.
For more information, refer to Add or Edit User Information Window.

When the process sends an email, AgilePoint Server attempts to match each recipient's default language, as defined in Enterprise Manager, with an email template in their language.
If a recipient's language does not match one of your alternate language email templates, the user receives the email in the default language email template.

In AgilePoint Envision, open a process template.
Drag any AgileWork, and drop it on the Process Model.
To view the full list of properties, in the Design Tasks pane, click Show Properties.
In one of the following fields, click Add Mail Template. The specific fields that display vary, depending upon the AgileShape you are using:
- Activity Entry Message (Email)
- Reminder Message (Email)
- Task Completed Message (Email)
- Task Reassigned Message (Email)
On the Email Template Wizard, do one of the following:
- To modify an existing message template, in the Name list, select the name of the template you want to modify.
- To create a new message template:
  1. Click New.
  2. On the New Name window, enter the name you want to identify your message template.
  3. Click OK.

On the Email Template Wizard, in the Multi-language List (+), select the language for which you want to define an email template.
Click the tab for the language you selected.

On the Email Template Wizard, complete the following fields as required.

Field Name	Definition
Left to Right/Right to Left	Definition: Specifies the alignment of text in the content section of an email. Allowed Values: Left to Right Right to Left Default Value: Left to Right
Subject	Definition: Specifies the subject line of an email notification. Allowed Values: A single line of text. Default Value: None Custom Attributes: Yes Example: ${ActivityName} in ${ProcessName} is complete
Content	Definition: Specifies the content of the body of an email. Allowed Values: Rich text in HTML format, or free text in text format. Default Value: None Custom Attributes: Yes
Attachments	Definition: Specifies one or more files you want to include in an email. Allowed Values: The full path and file name for the attachments you want to include. Lists are separated by semicolons. The file that you would like to attach must reside on the local machine. Default Value: None Custom Attributes: Yes Example: C:\My Documents\sample1.doc; ${HomeDirectory}\sample2.doc; ${AttachDoc}