This window enables you to configure the SLA timer, including the range of AgileShapes you want to time.

| Field Name | Definition |
|---|---|
| Add |
Creates a new timer with a name you specify. |
| Remove |
Deletes the selected timer. |
| Start Activity |
The activity upon which you want to start the timer. |
| End Activity |
The activity upon which you want to end the timer. |
| Fixed Date |
Selects a date to expire the timer. |
| Calculate Date |
Calculates a date to expire the timer based on the information you enter. |
| Notification |
Optionally sends a preconfigured notification type when the timer expires. |
| Sub Process |
Optionally starts a subprocess when the timer expires. The list is populated from the subprocesses in your process model. |