Service Level Agreement (SLA)

This AgileShape enables you to track the time it takes to complete a range of elements in a process instance. Within a process template, you can set more than one timer using the same SLA AgileExtender shape.

Properties for This AgilePart

Field Name	Definition
SLA Timer	Opens the Time Watch Between Activities dialog box, where you can configure the SLA timer, including the range of AgileShapes you want to time.

Common AgilePart Properties

The properties of the basic AgilePart AgileShape are also included in this AgileShape. For more information, see AgilePart.