How Can I Find the Installed Version of My AgilePoint Component?

Summary

To find the installed version of your AgilePoint software component, follow the instructions in this topic. The procedures vary by component.

AgilePoint Server

1. In the AgilePoint Server Configuration Utility, click AgilePoint Server License Information.
2. On the About window, click Upgrade Info.

AgilePoint Envision (v5.0 R2 SP1 or lower)

1. In AgilePiont Envision, click Help > About Envision.
2. On the About window, click Upgrade Info.

AgilePoint Developer (v5.0 R2 SP1 or lower)

1. In AgilePiont Developer, click Help > About AgilePoint Developer.
2. On the About window, click Upgrade Info.

All Other Components - Product Version

Version numbers for other AgilePoint components, including SharePoint Integration, are not accessible within the client UI.

1. On the machine where your AgilePoint component is installed, in Windows navigate to Add or Remove Programs.
2. Select the AgilePoint component for which you want the version number.
3. Click the link, Click here for Support Information. The installed version appears on the pop-up window.

All Other Components - Service Pack, Hotfix, and Intermediate Fix Number

You can find the service pack, hotfix, and Intermediate Fix numbers in the Windows registry.

1. On the machine where your AgilePoint component is installed, in the Windows registry, navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Ascentn\Upgrade.

   The names of the registry keys at this level indicate the service pack, software update, and hotfix numbers in the following format:

   • [major version].[minor version].[software update].[hotfix]

   These examples are shown in chronological release order, but the release numbers are not consecutive:

   • 06.00.0001 - AgilePoint v6.0 Sofware Update 1
   • 06.01.0000 - AgilePoint v6.0 SP1
   • 06.01.0002.H04 - AgilePoint v6.0 SP1 Sofware Update 2 Hotfix 4
2. To see the Hotfixes applied, expand the version key. The keys at this level provide the intermediate fix numbers.