How to Use eForms When Your Mobile Device is Offline

This section gives information about how forms work in the offline mode.


Good to Know

How to Start

  1. Tap the Sidebar Menu (Sidebar Menu icon).
  2. On the sidebar menu, tap My Tasks (My Tasks icon) or Team Tasks (Team Tasks icon).


  1. If there is no internet connection, the app works in Offline mode. If there is internet connection, but the AgilePoint Server can not be accessed in a mobile, then user can manually enable the offline mode in Settings > Run App in Offline Mode.

    Settings screen
  2. On the My Apps screen, the Download (Download icon) icon on a task form or a submit form shows that the form is available to download for the Offline mode.

    My Apps screen

    The Download (Download icon) icon shows that the form is downloaded in the mobile device and is available for offline mode.

  3. You can complete an offline form and submit it in the offline mode. The forms that are submitted in offline mode are moved to Outbox.

    Outbox screen

    You can specify to synchronize the forms with the AgilePoint NX system once the mobile app is online.

  4. The Synchronization Complete (Synchronization Complete icon) icon in the Outbox shows that the task or the form is up to date on the server.

    You can tap Clear Completed to delete the synchronized forms from the Outbox.