Create or Change an SMS Template for a Notification

To create or change an SMS template for a notification, do the procedure in this topic.

Figure: SMS Template Configuration screen

SMS Template Configuration screen


Good to Know

How to Start

  1. Do one of these:
  2. On the App Explorer screen, do one of these:
  3. In the Process Builder, in the My App pane, expand your app, and do one of these:
    • Click Notification
      1. Click SMS.
      2. Do one of these:
        • To create an SMS template, click New New icon.
        • To change an SMS template, click the template name, and click Edit Edit icon.
    • Click Process Model
      1. Double-click your process.
      2. Click Notification Notification icon > SMS Template SMS Template icon.
      3. On the SMS screen, in the SMS Template, click Add Add icon.


  1. In the SMS Template Name field, enter a name for your template.
  2. In the Message field, enter body of the message to send.