AgilePoint CSM

AgilePoint Clustering Server Manager (CSM) is a software component that enables AgilePoint Server to operate effectively in a network load balanced (NLB) or failover environment.

Below are some important notes about AgilePoint CSM:

• The AgilePoint CSM enables AgilePoint BPMS to work with NLB, but it is not NLB software.
• The AgilePoint CSM is required if you are installing multiple AgilePoint Servers in an NLB cluster. If the AgilePoint CSM is not installed, technical issues occur — for example, duplicated work items.
• NLB environments may require specific hardware, software, or operating system options that are not covered in the AgilePoint BPMS System Requirements. For more information, see your network system administrator.
• Clustering requires each of the AgilePoint Server's in the cluster to be activated using a separate "Clustered" license key. Clustered license keys are different than regular production license keys. For more information, contact AgilePoint Support.