Task Lifecycle

A task is a work item that associated with manual activity. A manual activity can contain multiple work items (tasks) and each task will be assigned to a specific participant as defined in the process template. Similar to a process, a task will also go through several states throughout a task lifecycle. A task lifecycle includes the following states:

Field Definitions

Field Name Definition

New

A new work item (task) is created with associated data. It is not been assigned to its participant.

Assigned

The work item is assigned to its specified participant and is now ready to perform.

Completed

The work item is completed by the participant. The work item will be marked as "Completed".

Overdue

The work item has passed its scheduled duration and has not been completed. The work item is still considered as active but special action may be needed to handle overdue work item.

Cancelled

The work item has been terminated before its normal completion. The work item will be marked as "Cancelled".

Reassigned

The work item has been reassigned to another participant. The work item will be marked as "Reassigned" and a new work item is created and assigned to another participant.

The following figure illustrates the task lifecycle:



In AgilePoint Enterprise Manager, users can search for tasks that are in one of the above states which provide a higher level of manageability.