Saving Attachments for Email Event Service

Event Services in Enterprise Manager supports saving email attachments from an email that triggers a process instance. It saves the attachments as process attribute values, similar to the email subject and body.

Navigation

  1. On the Enterprise Manager Main Page, click Events Service.
  2. On the Event Service page, click Incoming Email > Add.

Field Definitions

Field Name Definition

Attachment

Definition:
Specifies the name of a process attribute that stores the path and file name of the email attachment on the AgilePoint Server machine.

The attachments are stored on AgilePoint Server in the format [Attachment Location]\[sender email] - [process instance ID]\[file name]

Allowed Values:
A text string with no spaces or special characters.
Default Value:
None
Example:
MyAttachments

Attachment Location

Definition:
The base file path where attachments from the email event service are stored.

When AgilePoint Server stores the files, it places them in an auto-generated subfolder.

Allowed Values:
A valid folder path (without the file name) on the AgilePoint Server machine.
Default Value:
None
Example:
C:\Files\MyAttachments