Troubleshooting / AgilePoint BPMS |
To provide instructions for running the MSI installer with logging enabled. The log file generated from this procedure is helpful to Ascentn Support when diagnosing installation problems.
Run msiexec from the command prompt to enable logging during the installation.
The following command will run the AgilePoint Server installer with detailed logging enabled:
msiexec /i c:\folder\ServerInstaller.msi /l*vx c:\AgilePointServerInstall.log
The following command will run the AgilePoint Enterprise Manager installer with detailed logging enabled:
msiexec /L*v c:\APEntMgrInstallerMsi.log /i \AgilePoint\NET11\EnterpriseManager\EnterpriseManagerInstaller.msi
To run the installer for a different AgilePoint component with logging enabled, use syntax similar to that shown above, but replace the "ServerInstaller.msi" portion of the command with the appropriate MSI file's filename. (To avoid confusion, you should also replace the "AgilePointServerInstall.log" portion with a name more appropriate for the MSI you are running.)
The link below provides more information on using the MSIEXEC utility:
http://technet2.microsoft.com/WindowsServer/en/Library/9361d377-9011-4e21-8011-db371fa220ba1033.mspx