Case Study 1

A company in the financial industry bought the AgilePoint BPMS Suite in 2005 to facilitate an IT development team supporting the company's growth for the next 5-10 years.

In the first two months, the company:

• Established a committee to manage the development.
• Enlisted business users (mostly financial industry professionals) and installed AgilePoint Envision on their machines.
• Trained the appropriate staff.

After the initial setup and training, the business users designed the draft of the process drafts. Then the committee worked with them to prioritize the processes and come up with a plan for implementation.

The first application they created was a financial customer service application to increase the quality of service and productivity. They had 5 developers coding ASP.NET. They also used an on-site AgilePoint consulting services for this first project. The system was online within 3 months.

Once the first application was online, they separated the development responsibility:

• 2 senior developers managing AgilePoint components, such as AgileParts, AgileConnectors, AgileWorks.
• 3 developers responsible for application development.

By 2007 (two years later), they had a total of 6 AgilePoint applications running, and the same IT team was still able to support the company's business.