Configuring the Application Pool

To configure the Application Pool, do the following.

Prerequisites

Instructions

  1. In IIS Manager, click the Application Pool node.
  2. Right-click on the AgilePointServer Application Pool and click Advanced Settings.
  3. On the Advanced Settings window, ensure the following settings:
    • Idle Time-out (minutes) - 0.
    • Maximum Worker Processes - 1.

      The application pool you select must not be configured as a Web garden. In other words, the number of worker processes assigned to the application pool should not be greater than 1.

    • Recycle Worker Processes - 0.

      By default, the Windows process that runs an ASP.NET Web application will be shut down every 29 hours (1740 minutes). This can cause performance problems because the recycle time will sometimes occur during peak hours.

      You can set a Specific Time for the recycle in IIS, or create a more customized schedule using Windows Task Scheduler.

    • Identity - AgilePoint Server account credentials.
  4. Test the settings by right-clicking on the Web site > Basic Settings > Test Settings. This step verifies that the AgilePoint Server Service Account can access the physical folder.