Why Doesn't the Email AgileShape Send Emails Outside My Company's Domain?

Summary

Describes how to ensure your SMTP server can relay AgilePoint emails to addresses outside your corporate domain.

Applies To

• AgilePoint Envision users who want to send e-mails outside their corporate domains.

Details

This is an SMTP server configuration issue.

1. Navigate to IIS Manager > SMTP Server Virtual Server > Properties > Access > Relay tab.
2. Add the IP address of the AgilePoint Server.

This link provides further information regarding this issue: http://forums.iis.net/p/1039915/1877745.aspx